Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Bickel

Las Vegas,NV

Summary

Dynamic and detail-oriented professional with experience at Agro Finance/Fleur Cannabis, excelling in quality control and safety compliance. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, I am adaptable, and I rely on exceptional interpersonal skills. Adept at working effectively unsupervised, and quickly mastering new skills, I have been recognized for effective communication, and ensuring no issues with the finished product.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Packager

Agro Finance/Fleur Cannabis
Las Vegas, Nevada
03.2023 - 09.2025
  • Maintained cleanliness and organization in the packaging area to ensure safety.
  • Inspected finished products for quality and compliance with specifications.
  • Prepared and weighed out materials and supplies as needed.
  • Followed safety protocols and guidelines to minimize workplace hazards.
  • Documented packaging processes and inventory levels for accurate tracking.
  • Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
  • Assisted in the organization of warehouse storage areas as needed.
  • Packaged items in accordance with customer orders and product requirements.

Front Desk Receptionist

Massage Envy
Henderson, Nevada
04.2021 - 03.2023
  • Greeted clients and ensured a welcoming atmosphere at the front desk.
  • Managed appointment scheduling using Massage Envy's booking software.
  • Answered phone calls and addressed client inquiries promptly and professionally.
  • Processed payments and handled transactions efficiently at the front desk.
  • Collaborated with therapists to ensure seamless client service experience.
  • Handled sensitive information in a confidential manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed.

Front Desk Receptionist

Aveda G Spa Lago
Henderson, Nevada
02.2018 - 03.2020
  • Answered phone calls and addressed client inquiries promptly and professionally.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Provided clients with information on spa services, packages, and promotions.

Education

Some College (No Degree) - Philosophy

College of Southern Nevada
Las Vegas, NV

Skills

  • Quality control
  • Safety compliance
  • Labeling procedures
  • Customer service
  • Problem solving
  • Effective communication
  • Organization
  • Weight assessment
  • Flexible and adaptable
  • Package preparation

Certification

  • Cultivation Agent Card (exp. 2027)
  • OSHA 10 Certified

Timeline

Packager

Agro Finance/Fleur Cannabis
03.2023 - 09.2025

Front Desk Receptionist

Massage Envy
04.2021 - 03.2023

Front Desk Receptionist

Aveda G Spa Lago
02.2018 - 03.2020

Some College (No Degree) - Philosophy

College of Southern Nevada

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