Erica Blake Odom
Savannah,GA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Experienced in outside sales, food and beverage operations, marketing, and customer relations. Adept at development and maintenance of positive customer relationships.
Overview
11
11
years of professional experience
Work History
Bartender/Day Manager
Social Club
01.2025 - Current
- Responsible for daily operations of the business including facility opening, cash drawer prep and reconciliation, and stock inventory and order prep.
- Responsible for customer relations, staff relations and other duties as assigned.
- Performs bartending duties and related tasks.
Bartender
Back River Brewery
11.2023 - 12.2024
- Welcomed and served guests, making suggestions on products and promoting specials.
- Maintained and increased personal mixology recipe database.
Administrative Assistant
Luttrell Property Management
11.2022 - 10.2023
- Received and routed incoming calls and responded to customer requests in a timely manner.
- Maintained general and confidential files systems.
- Maintained database of client contact information with accuracy and attention to detail.
Assistant Teacher
Middle Creek Montessori Preschool
02.2022 - 11.2022
Kindergarten Paraprofessional
Henry's Fork Elementary
08.2020 - 06.2021
Visual Sales Manager
Dillard's
01.2018 - 06.2020
- Designed and implemented creative visual merchandising strategies to increase customer engagement and sales.
Store Manager
The Hidden Countship
01.2017 - 01.2018
- Managed day-to-day store operations to foster efficient and profitable operations.
Pharmaceutical Rep / Customer Service Associate
Publicis Touchpoint Solutions
01.2014 - 01.2016
- Compiled customer feedback and provided reports to management on customer satisfaction levels.
- Utilized effective communication skills to present product information and advantages to potential customers.
- Maintained up-to-date records of all sales activities, including client meetings and presentations.
- Demonstrated knowledge of the pharmaceutical industry and its regulations when interacting with clients.
- Developed strong relationships with healthcare professionals to promote pharmaceutical products.
- Answered customers' questions about products, prices, availability, and credit terms.
Education
Bachelor of Science - Recreation Management, Outdoor Experiential Education
Appalachian State University
Boone, NC12.2005
Skills
- Customer service expertise
- Hospitality service expertise
- Cold calling
- Inventory
- Clear and effective communication
- Customer engagement
- POS and Computer Software
- Territory development
- Product promotions
- Merchandise sales
- Product displays
- Professional appearance
Timeline
Bartender/Day Manager
Social Club
01.2025 - Current
Bartender
Back River Brewery
11.2023 - 12.2024
Administrative Assistant
Luttrell Property Management
11.2022 - 10.2023
Assistant Teacher
Middle Creek Montessori Preschool
02.2022 - 11.2022
Kindergarten Paraprofessional
Henry's Fork Elementary
08.2020 - 06.2021
Visual Sales Manager
Dillard's
01.2018 - 06.2020
Store Manager
The Hidden Countship
01.2017 - 01.2018
Pharmaceutical Rep / Customer Service Associate
Publicis Touchpoint Solutions
01.2014 - 01.2016
Bachelor of Science - Recreation Management, Outdoor Experiential Education
Appalachian State University
Similar Profiles
Greta NortonGreta Norton
Ice Cream Scooper/Key Holder at Social ClubIce Cream Scooper/Key Holder at Social Club
Celestin WolsfyCelestin Wolsfy
Hotess at Social ClubHotess at Social Club
Mackenzie KonzMackenzie Konz
Creative Assistant at Social ClubCreative Assistant at Social Club
Sharion RobinsonSharion Robinson
Front Desk Receptionist at Residence Inn MarriottFront Desk Receptionist at Residence Inn Marriott
Bridget GallagherBridget Gallagher
Server at Green Truck PubServer at Green Truck Pub