Skilled and compassionate Intensive Care Coordinator with background in managing complex cases in healthcare settings. Strengths include strong interpersonal communication, decision-making skills, and an excellent ability to build effective relationships with clients and multidisciplinary teams. Notable impact includes successfully coordinating care plans, advocating for client needs and improving overall client outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intensive Care Coordinator
Alabama Department Of Mental Health
Huntsville, AL
02.2020 - Current
Identifies, coordinates, and monitors the array of supports and staff that allow the client to remain in his or her home in the community.
Provide support and assistance when establishing and maintaining effective working relationships with facility managers and coworkers.
Develops and maintains case management plans in accordance with agency policies and procedures.
Facilitates communication between clients, families, community organizations, and other agencies to ensure that appropriate services are provided.
Assesses client needs and develops individualized service plans to meet those needs.
Provided crisis intervention services when needed.
Conducts home visits to assess the safety and living environment for children and youth with Autism Spectrum Disorder, or co-occurring ASD, and provides support for their daily activities.
Maintains accurate documentation of case notes in the data/billing system, according to regulations.
Collaborates with multidisciplinary teams to develop strategies for meeting clients' goals.
Educates clients and their families about available resources and how to access them effectively.
Assists eligible individuals in gaining access to needed medical care, social services, therapeutic services, educational services, housing assistance, legal assistance, financial assistance, and other services as necessary.
Participates in team meetings and professional development activities to stay current on best practices in case management.
Effectively coordinate with families and others to schedule needed appointments and meetings.
Participate in community outreach opportunities to expand resources and collaboration opportunities.
Provide assistance and support with the training and onboarding of new staff.
Facilitates and provides technical assistance to providers and staff.
Registered Behavior Technician
The Riley Center
Huntsville, AL
01.2015 - 02.2024
Provided direct one-on-one instruction to children with autism in a variety of settings.
Developed and implemented behavior intervention plans based on individualized needs.
Tracked data and monitored progress of student's goals and objectives.
Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Maintained accurate records of all sessions conducted with students.
Implemented visual supports such as schedules, picture cards.
Participated in team meetings to discuss case updates and collaborate on treatment plans.
Engaged students through play activities while incorporating therapeutic techniques.
Ensured safety protocols were followed at all times during therapy sessions.
Assisted students in improving social relationships and engagement.
Aided students in performing activities of daily living.
Education
Bachelor of Science - Psychology
University of Mobile
Mobile, AL
05-2011
Skills
Client/Family support
Client goal planning
Developing relationships
Proficient in Microsoft Software (Word, Excel, Powerpoint)
Process implementation
Community-based educational and therapeutic programs
Group instruction
Data collection and analysis
Affiliations
Collegiate Athlete (Softball) and current slow pitch softball player
Attend community, music, and sporting events
Painting and crafting
Running and outdoor activities
Science experiments and baking with my children
Certification
CPR/AED through the American Heart Association (Expires 3/2026)
Seizure First Aid Certification through the Epilepsy Foundation
Application Assister Training certificate through Alabama Medicaid
Mental Health First Aid through the National Council for Mental Wellbeing
Child and Adolescents Strengths and Needs Assessment (Autism Spectrum and Developmental Profile) through the Praed Foundation
Adapting Evidence-Based Psychotherapy for Autistic Individuals: University of Alabama Office of Teaching Innovation and Digital Education
Annual Alabama Autism Conference: University of Alabama Office of Teaching Innovation and Digital Education
Relias Training through the Alabama Department of Mental Health
Registered Behavior Technician: BACB
Coaching
Assist my children's sporting teams by helping with practices.
Team mom.
Organization, communication and support.
References
References available upon request.
Timeline
Intensive Care Coordinator
Alabama Department Of Mental Health
02.2020 - Current
Registered Behavior Technician
The Riley Center
01.2015 - 02.2024
CPR/AED through the American Heart Association (Expires 3/2026)
Seizure First Aid Certification through the Epilepsy Foundation
Application Assister Training certificate through Alabama Medicaid
Mental Health First Aid through the National Council for Mental Wellbeing
Child and Adolescents Strengths and Needs Assessment (Autism Spectrum and Developmental Profile) through the Praed Foundation
Adapting Evidence-Based Psychotherapy for Autistic Individuals: University of Alabama Office of Teaching Innovation and Digital Education
Annual Alabama Autism Conference: University of Alabama Office of Teaching Innovation and Digital Education
Relias Training through the Alabama Department of Mental Health
Registered Behavior Technician: BACB
Bachelor of Science - Psychology
University of Mobile
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