Hi, I’m
Erica Bridegroom
Johnsonville,NY
Summary
Results-driven candidate with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines in busy office environments. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
7
years of professional experience
Work History
Kasselman Solar
PV Utilities & NYSERDA Coordinator
10.2021 - Current
Job overview
- Serve as the single point of contact for NYSERDA and utility communication
- Manage expectations of interconnection approval timelines and proactively communicate to operations when/if the timelines change
- Serve as the primary customer advocate to achieve interconnection approval from NYSERDA and the utility
- Act as the main resource for assigned region/utilities, holistic understanding of utility parameters
- attend relevant NYSERDA and utility meetings initiated by PSC or DPS and communicate any future changes with utilities
- Manage utility application templates for Sales team, as well as keep application templates updated, and process initial utility interconnection applications for submissions for preliminary and Permission to Operate approvals
- Collaborate with project management team as interconnection tasks need special attention
- Problem solve as needed by using critical thinking skills to push action items through to resolution without supervision
- Submit yearly DER compliance report to Department of Public Service
- Build relationships with internal/external stakeholders as well as customers through respect, empathy, effective communication and being well organized.
NGB Property Management
Operations Assistant
05.2021 - 10.2021
Job overview
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Assisted with facility scheduling and customer service.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Provided administrative support with accurate document preparation and data entry.
- Assisted operations manager with planning of routine operations and special projects.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Collaborated with other departments to foster smooth operation of daily processes.
- Managed day-to-day department operations with effective workflow coordination.
- Proofread and edited documents for accuracy and grammar.
- Analyzed and reported on operational data to identify trends and issues.
Albany Montessori Education Center
Assistant Teacher
04.2018 - 04.2021
Job overview
- Supported student physical, mental, and social development using classroom games and activities.
- Monitored and kept records of student progress for teachers and parents and made notes on behavior, comprehension, and personal growth.
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Oversaw classroom operations during teacher and parent meetings.
- Researched and presented new learning tools and methods for classroom application.
- Worked with teacher and administrators to enforce school policies and procedures.
- Assisted in implementation of new learning tools, systems and materials.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Provided additional mentoring based on student evaluations.
Christ the King Early Childhood Center
Assistant Teacher
08.2017 - 02.2018
Job overview
- Planned projects for nursery and pre-k class
- Aided in learning activities, art projects, centers, etc
- Responsible for room preparation and paperwork
- Cleaning tables, floors, toys, etc.
Pineview Preschool
Teacher's Aide/Assistant
06.2017 - 08.2017
Job overview
- Lesson planning with teacher
- Assist teacher with daily lessons and activities
- Responsible for classroom when teacher is absent
- Clean tables, floors, toys, etc
- Responsible for safety of children in care
ASONS Contracting Inc
Property Preservation Contractor
05.2016 - 06.2017
Job overview
- Managed 30-40 house cleanings per week
- Maintained property landscaping during summer months
- Exercised leadership capabilities by successfully motivating and inspiring others
- Delivered services to bank owned properties within specific timeframes
- Worked flexible hours across night, weekend and holiday shifts
- Resolved problems, improved operations and provided exceptional service
- Strengthened communication skills through regular interactions with bank associates, contractors, and project managers
- Demonstrated leadership skills in managing projects from concept to completion
Education
Hudson Valley Community CollegeTroy, NY
Associate of Applied Science from Individual Studies - Biology Track
01.2021
University Overview
- Experience with handling dangerous chemicals
- Precalculus
- Organic Chemistry
- Group work opportunities
Brittonkill Central SchoolBrunswick
High School Diploma
06.2015
University Overview
- Completed professional development in Business Law, Business Career and Finance, and Forensic Science
Skills
- Professional Relationships
- Time Management
- Project Support
- Verbal and Written Communication
- Team Collaboration
- Computer Skills
- Operations Support
- Schedule Coordination
Timeline
PV Utilities & NYSERDA Coordinator
Kasselman Solar
10.2021 - Current
Operations Assistant
NGB Property Management
05.2021 - 10.2021
Assistant Teacher
Albany Montessori Education Center
04.2018 - 04.2021
Assistant Teacher
Christ the King Early Childhood Center
08.2017 - 02.2018
Teacher's Aide/Assistant
Pineview Preschool
06.2017 - 08.2017
Property Preservation Contractor
ASONS Contracting Inc
05.2016 - 06.2017
Hudson Valley Community College
Associate of Applied Science from Individual Studies - Biology Track
Brittonkill Central School
High School Diploma
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