Erica Brodigan
Folsom,LA
Summary
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
Kehoe-France Northshore
Folsom, LA
10.2021 - Current
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Coordinated daily tasks between teachers and other staff members.
- Maintained accurate records of student attendance, grades, and behavior reports.
Lead Barista
Abita Brewing
Covington, Louisiana
03.2017 - 10.2021
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Education
Office Medical Assistant - Medical
Delta College
Covington, LA05-2016
Some College (No Degree) - Health And Human Science
Bryant And Stratton College
Buffalo, NYSkills
- Effective Classroom Management
- Preparation of Materials
- Behavior Modeling
- Classroom support
- Student Supervision
- Clerical Support
- Discussion Facilitation
Timeline
Teacher's Assistant
Kehoe-France Northshore
10.2021 - Current
Lead Barista
Abita Brewing
03.2017 - 10.2021
Office Medical Assistant - Medical
Delta College
Some College (No Degree) - Health And Human Science
Bryant And Stratton College
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