ERICA BROWN
Tallahassee,FL
Summary
Dynamic Registrar and Executive Secretary with a proven track record at Leon County Schools, excelling in records management and enrollment processes. Skilled in database administration and fostering collaboration, I enhanced student satisfaction and reduced errors in transcript processing, ensuring compliance and operational efficiency. Committed to supporting academic success through strategic data analysis.
Experienced with managing complex student records and registration processes. Utilizes strong organizational and database management skills to ensure accuracy and compliance. Track record of effective communication and collaborative teamwork to meet institutional goals.
Overview
21
21
years of professional experience
Work History
Registrar / Executive Secretary
Leon County Schools- Griffin Middle School
11.2004 - Current
- Managed student enrollment processes, ensuring compliance with district policies and procedures.
- Developed and maintained accurate student records using student information systems.
- Coordinated scheduling of classes and resources to optimize educational opportunities for students.
- Facilitated communication between parents, students, and faculty regarding registration and academic requirements.
- Trained new staff on enrollment protocols and data management practices to improve operational efficiency.
- Analyzed student data trends to support strategic decision-making in enrollment planning initiatives.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Prepared balanced course schedules, student rosters and class lists.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Managed communications between staff, parents, and community members to foster collaboration.
Education
High School Diploma -
Continental Academy
Miramar, FL 32325Skills
- Records management
- Admissions support
- Database administration
- Enrollment management
- Transfer credit evaluation
Timeline
Registrar / Executive Secretary
Leon County Schools- Griffin Middle School
11.2004 - Current
High School Diploma -
Continental Academy