Accomplished Visual Merchandiser and Real Estate Agent with a proven track record at Evereve and Coldwell Banker. Expert in leveraging product knowledge and creative vision to enhance customer experiences and drive sales. Skilled in negotiation and visual merchandising, achieving significant improvements in customer satisfaction and marketability of properties. Demonstrates exceptional customer service and team leadership abilities.
Hi, I’m
Erica Burns
Visual Merchandiser
Broomfield,Co
Summary
Overview
15
years of professional experience
Work History
Evereve
Visual Merchandiser
08.2022 - Current
Job overview
- Works with Directors, Visual Corporate Team to implement new displays, promotions and store layout changes.
- Works closely with Area Visual Merchandiser to ensure all visual directives have been executed and works with our store to help drive sales.
- Manages mannequin styling and floor fixture styling, ensuring alignment with current fashion trends and company branding guidelines.
- Train and supervises junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Supervises and trains team of merchandising associates, verifying accuracy and efficiency in work processes.
Coldwell Banker
Real Estate Agent
04.2020 - Current
Job overview
- Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiates, facilitates, and manage real estate transactions.
- Advertise client properties through websites, social media, and real estate guides.
- Maintains connections with clients to encourage repeat business and referrals.
- Conducts comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assists first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Consistently stays up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Elite Environments
Home Stager
08.2014 - 04.2020
Job overview
- Coordinated logistics for moving furniture and accessories between storage facilities or directly to properties as needed.
- Enhanced property appeal by strategically arranging furniture, artwork, and accessories.
- Maintained an updated portfolio showcasing various projects, attracting potential clients through high-quality visuals.
- Increased the perceived value of properties with well-planned design layouts and color schemes.
- Conducted consultations with clients, providing personalized recommendations to improve their property's marketability.
- Helped clients achieve faster home sales and higher offers by providing expert advice on property presentation and curb appeal improvements.
- Created long lasting relationships that created repeat business and referrals.
Eddie Bauer
Assistant Store Manager/Merchandiser
01.2010 - 01.2015
Job overview
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Colorado State UniversityFort Collins, CO
Design And Merchandising from Fashion Merchandising
05.2006
University Overview
Skills
- Product Knowledge
- Visual Merchandising
- Customer Service
- Creative vision
- Key Reports To Drive Sales
- Proficiency with Microsoft Office applications (Outlook, Excel, Power Point, Word)
Quote
Always believe something wonderful is about to happen.
Timeline
Visual Merchandiser
Evereve
08.2022 - Current
Real Estate Agent
Coldwell Banker
04.2020 - Current
Home Stager
Elite Environments
08.2014 - 04.2020
Assistant Store Manager/Merchandiser
Eddie Bauer
01.2010 - 01.2015
Colorado State University
Design And Merchandising from Fashion Merchandising
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