Erica Byrnes

Bus Driver

Educational Bus Transportation

04.2024 - Current

Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Conducted pre-trip inspections of bus for safe operation.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Communicated regularly with central dispatch teams to report delays and route changes.
Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
Received excellent customer reviews for friendly, punctual transport services.
Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
Retained bus system, route and stop knowledge for informative customer advice.
Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their route .
Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
Improved communication, providing clear and helpful announcements for passengers regarding stops and delays.
Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle .
Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Developed and maintained positive relationships with passengers and other drivers.
Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
Verified cleanliness and tidiness of bus through regular cleaning.
Aided passengers with disabilities or special needs.
Operated large vehicles in difficult urban and rural conditions.
Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Updated and maintained accurate trip logs and records.
Fostered safe bus environment by enforcing rules of conduct for passengers.
Inventoried bus emergency and first aid supplies and equipment.
Diffused potential passenger disputes with fairness and professionalism.
Followed all relevant schedules for routes and arrivals.
Inspected bus for any mechanical issues before departure.
Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly
Engaged in continuous professional development, attending workshops on safety practices and customer service.

DA/Monitor

Educational Bus Transportation

06.2023 - Current

Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
Helped children safely board and disembark from bus.
Promoted safety of students on and off bus by identifying potential conflicts.
Attended to needs of students and informed school personnel of unusual behavior or health problems.
Monitored conduct of students on school buses to maintain discipline and safety.
Provided mental, emotional and physical support to children with special needs using positive reinforcement.

Monitor

Scope Education Program

10.2022 - Current

Monitor kids
Help with homework
Play games

Lunch & Recess Monitor

Babylon Memorial Grade School

10.2020 - Current

Monitor Bathrooms
Work with one on one

Housekeeping

The Windsor at San Pablo Assisted Living

01.2019 - 05.2019

Promoted a clean and safe living environment for clients through regular housekeeping tasks.
Improved room cleanliness by learning and implementing proper housekeeping techniques.
Collaborated with housekeeping staff to ensure timely room turnover and guest satisfaction.
Managed scheduling of housekeeping staff, minimizing overtime expenses while maintaining quality service levels.
Worked with housekeeping team to resolve issues or questions.
Performed light housekeeping duties to maintain a clean, safe, and organized environment for patients.

Lunch Monitor

SeaBreeze Elementary School

09.2017 - 05.2018

Overview

Work History

Bus Driver

DA/Monitor

Monitor

Lunch & Recess Monitor

Housekeeping

Lunch Monitor

Education

Lindenhurst Senior High School -

Skills

Certification

Timeline

Bus Driver

DA/Monitor

Monitor

Lunch & Recess Monitor

Housekeeping

Lunch Monitor

Lindenhurst Senior High School -

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