Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERICA CADE

PORTLAND,OR

Summary

Accomplished Senior Project Management Manager with a proven track record at Tyler Technologies, enhancing project delivery through strategic planning and cross-functional teamwork. Spearheaded PMO activities, achieving continuous process improvements and innovation management. Excelled in mentoring project managers and driving ERP Pro product line success, demonstrating exceptional communication and project management skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Project Management Manager

Tyler Technologies
02.2019 - Current
  • Responsible for overall project management function, providing leadership, coordination, and management of PMO activities within the ERP Pro product line
  • Oversee 10+ remote project managers working closely with each member to create individualized development plans to optimize learning and growth
  • Create and maintain a uniform approach to project management, adhering to PMO guidelines, and serve as a change agent for continuous improvements
  • Communicate with upper management on a frequent and regular basis delivering high level portfolio metrics and revenue projections as well as relaying personnel, client, contract and/or department issues in a timely manner
  • Work closely with the PMO and other stakeholders to develop and rollout internal tools and processes across the ERP Pro professional services team
  • Develop content and conduct New Employee Training for new project managers
  • Develop staffing and utilization models
  • Participate in the annual budget process
  • Assist Sales team on client prospect calls and RFP content

Project Manager

Kaufman Hall
04.2017 - 02.2019
  • Responsible for implementation of new Kaufman Hall accounts across all vertical from contract signing through formal transition to Customer Success, including strategic and enterprise-level projects
  • Set and continually manage project expectations with team members and stakeholders through weekly team meetings and monthly Executive Status meetings
  • Research and deploy best ways to utilize current project tools, both internal and third party, to develop and manage all aspects of the implementation including schedule, budget, scope, and resources
  • Assist in the selection and rollout of new project management tools and processes
  • Socialize and advocate the use of project management best practices, including development and presentation of a webinar series introducing the role of the project manager, project tools and artifacts, change orders, and the project closure process to all members of the Services team
  • Assist the PMO Manager in creation of Forecasting and Utilization reports
  • Provide mentorship to junior project managers
  • Produce Project Plans, Executive Dashboards, Issue Logs, and Risk Registers using Smartsheet


Project Manager

Accela, Inc.
06.2016 - 04.2017
  • Responsible for implementation of new Accela Enterprise level accounts from contract signing through formal transition to customer support
  • Set and continually manage project expectations with team members and stakeholders through weekly team meetings and monthly Executive Steering Committee meetings
  • Negotiate third party contracts and influence contracts to take positive action and accountability for assigned work

Manager, PMO

Springbrook Software/Accela, Inc.
06.2012 - 06.2016
  • Responsible for overall project management function, providing leadership, coordination, and management to PMO activities
  • Create and maintain a uniform approach to project management and serve as a change agent for continuous improvements including developing a unified implementation methodology across Accela's multiple acquisitions
  • Oversee 11-member coast-to-coast project management team working with each member to create individualized development plans and performing annual reviews
  • Hire and ensure onboarding of new project managers
  • Communicate with management on a frequent and regular basis, delivering high level project metrics and revenue projections as well as relaying personnel, client, contract and/or department issues in a timely manner
  • Provide project management on strategic projects
  • Assist Sales team on client prospect calls and vetting Services pricing for new contracts
  • Forecast Services revenue based on Sales pipeline and resource capability


Project Manager

Springbrook Software
04.2006 - 06.2012
  • Responsbile for implementation of new or existing Springbrook Software clients from contract signing through formal transition to customer support
  • Set and continually manage project expectations with team members and stakeholders
  • Concurrently manage multiple projects varying widely in scope and complexity from 1- to 24-month implementation plans
  • Assist in the hiring process and mentorship of new project managers

Education

GED -

State of Oregon
Portland, Oregon

Skills

  • Strategic Planning
  • Project Management
  • Cross-Functional Teamwork
  • Excellent Communication
  • Process Improvement
  • Innovation management

Certification

PMP Certification #1939796

Project Management Institute

Certification in good standing through October 2025


PMI-ACP Certification #2048221

Project Management Institute

Certification in good standing through June 2026




Timeline

Senior Project Management Manager

Tyler Technologies
02.2019 - Current

Project Manager

Kaufman Hall
04.2017 - 02.2019

Project Manager

Accela, Inc.
06.2016 - 04.2017

Manager, PMO

Springbrook Software/Accela, Inc.
06.2012 - 06.2016

Project Manager

Springbrook Software
04.2006 - 06.2012

GED -

State of Oregon

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ERICA CADE