Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Cagle

Bryan,Ohio

Summary

I grew up in a household with a severely depressed mother and a distant father. I was transgender at a young age in a world where very few knew what it was except maybe on talkshows. I suffered from severe depression for most of my life. In short, i have been there. I was always that kid who everyone went to with their problems. I worked menial jobs, still being the person who helped people with their problems. One day while working with a coworker

And helping her with her relationship issues, she looked at me and said "Why aren't you getting paid for this? " after that during a layoff, i applied to college.


I also came out as trans publically in 2006. It was one of the scariest moments in my life because i lived in a small rural community.


I have raised 3 children of my own and am a surrogate mom to over 30 other kids who had crappy lives. You name it, one if those kids lived it.


When i came out as trans, i joined a transgender support website and made moderator after i proved myself. I was soon asked to join their crises response team. A 24 hour on call response team who mostly handled people crashing and thinking suicide. Our team talked the majority of them off that ledge and hopefully saving their lives so that they can clinical help.


In short, i have seen the lowest a person can get. I have been in the trenches with civilians and soldiers and have walked with them through their loss, despair and horrors that life had dealt them and gotten most of them to the other side.

Overview

2
2
years of professional experience

Work History

House Manager/Home Health Care

Sisters Who Care
  • Oversaw client care daily needs
  • Liaised with other healthcare professionals to develop comprehensive patient cre plans and provide highest quality of care.
  • Spearheaded and implemented new projects to expand scope of engagement.

Floater/Cook

Community Hospital And Wellness Center
10.2021 - Current
  • Monitored food quality and presentation to maintain high standards.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Suggested actionable improvements to streamline training procedures.
  • Adjusted recipes based on ingredient availability or customer request.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Identified inefficiencies leading to improved productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Planned menus for different events, seasons and customer requests.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Communicated closely with servers to fully understand special orders for customers.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained food safety and sanitation standards.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Education

Bachelors - Psychology

Ashford University
San Diego, CA
05.2013

Skills

  • Medication Side Effect Knowledge
  • Personal Care Assistance
  • Patient Care Assessment
  • Problem Resolution
  • Recruiting and Hiring
  • Dietary Requirements
  • Nursing Protocols
  • Train Employees
  • Compassionate Care
  • Scheduling Medical Appointments
  • Grocery Shopping
  • Professional Relationships
  • Health Care System
  • Supporting Daily Living Needs
  • Appointment Transportation
  • Organizational Systems
  • New Hire Training
  • Operational Procedures
  • Utilization Management
  • Meal Cooking
  • Client Transportation
  • Facility Inspections
  • Response Orientation
  • Code Compliance
  • Emotional Support
  • Seasoned in Medical Clinical Procedures
  • Medication Administration
  • Quality Assurance Controls
  • Quality Control Procedures
  • Compliance Advisory
  • Employee Performance Evaluations
  • Nursing Operations Management
  • Infection Control Procedures
  • Health Information Systems (HIS)
  • Operational Standards
  • Medical Terminology
  • HIPAA Guidelines
  • Therapeutic Activities
  • Medicare Compliance
  • Clinical Staff Management
  • Incident Reports
  • Crises intervention
  • Suicide prevention
  • Crises care
  • Crises deescalation
  • Online moderator/crises response team member for transgender support website for 3 years

Timeline

Floater/Cook

Community Hospital And Wellness Center
10.2021 - Current

House Manager/Home Health Care

Sisters Who Care

Bachelors - Psychology

Ashford University
Erica Cagle