Erica Callahan
Fall River,MA
Summary
Passionate and multi faceted, a work driven individual who has experience in various types of outreach initiatives. Energetic volunteer with compassionate nature and drive to serve local community and the ecosystem we all share. Offers in-depth knowledge of available resources and energy to tackle challenging demands with efficiency and in a timely manner. A curious person who loves to learn and apply an integral approach to the task at hand. A problem solver who aims to succeed.
Overview
31
31
years of professional experience
Work History
Volunteer
USS Kennedy
Fall River
06.2023 - Current
- Assist in maintenance of the ships interior and exterior
- Using proper safety equipment and techniques
- Working within a group as part of a team
- Setting up staging and footing ladders on deck
- Working around active tours and visitors
- Painting some while protecting the rest
- Working offshore
- Protecting the water from pollution
- Working high off the deck and in extremes
- Attention to detail
- Maintaining the ships historic significance
- Attending functions
- Being able to be moved from one task to another seamlessly
- Share a work area or work alone
- Understanding of the importance of preservation
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided guidance and support to fellow volunteers during their shifts.
- Show up and work hard.
Groundskeeper
Self Employed
North Dartmouth, Massachusetts
04.2016 - Current
- Inspect grounds for maintenance needs and report issues promptly.
- Manage seasonal tasks including snow removal and leaf collection.
- Lift and remove fallen or damaged branches using hand and power tools.
- Mushroom and fungus identification
- Built retaining walls or fences when necessary for safety purposes.
- Provide support during special events held on the premises.
- Provide recommendations for landscape improvements and enhancements.
- Assist in the design and implementation of new landscape projects.
- Perform seasonal landscaping tasks including planting flowers, bushes, and trees.
- Track and report on grounds maintenance activities and expenses.
- Aid in identifying rocks and minerals
- Educate others on environmental conservation practices within the grounds.
- Coordinate with external contractors for specialized maintenance projects.
- Enforce grounds policies and regulations, ensuring a safe environment for our mission.
- Monitor health of plants and trees, treating issues such as pests or disease to prevent spread.
- Provide proper upkeep of planters, paved areas or other grounds features.
- Set support stakes and attached wires from planted trees.
- Overseer of the preserve which consists of meadow, wetland, woodland and beach.
- Ensure the safety for our shorebird nesting sites by erecting fence and signage.
- Build and erect Osprey poles and platforms
- Retrieval and proper disposal of remains following a predatory event or natural cause.
- Range chicken and fowl including coop care.
- Grape vine and fruit tree harvest
- Water testing
- Data and record keeping
- Identification of wildlife on property
- Invasive species control
- Coyote deterrence
- Pond care including carp and turtles
- Pollinator protection and education
- Reporting to the Association and Town of Dartmouth
- Use of remote visual aids for both still and live recording.
- Photography
House and Pet Sitter
Self employed
South Dartmouth, MA
01.2008 - Current
- Provided reliable care for homes and pets during owner absences.
- Managed daily routines for pets, including feeding and exercise.
- Ensured home security by monitoring properties and handling emergencies.
- Communicated regularly with pet owners to provide updates on their pets.
- Administered medications to pets as required by owners' instructions.
- Developed trust with clients through consistent, dependable service.
- Provided daily care for clients' pets including feeding, exercising, grooming, administering medications, and providing companionship.
- Checked premises regularly for security purposes; reported suspicious activity immediately.
- Cared for special needs animals requiring extra attention due to age or disability.
- Completed regular household maintenance and chores.
- Communicated with clients by sending updates and photos.
- Collected mail and packages for homeowners and stored in secure location.
- Coordinated with landscapers and gardeners to ensure outdoor areas were well-maintained.
- Assisted with household tasks and errands as requested by homeowners, such as grocery shopping.
- Arranged for trash and recycling to be taken out on designated days.
- Maintained confidentiality of homeowners' information and security codes.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Housekeeper
Self Employed
South Dartmouth, Massachusetts
01.2001 - Current
- Maintain cleanliness and orderliness in residential and commercial spaces.
- Manage laundry tasks including washing, drying, and folding clothes.
- Organize cleaning supplies and equipment for efficient access and use.
- Assist clients with special requests for personalized cleaning services.
- Implement effective time management to complete multiple tasks daily.
- Develop strong relationships with clients through consistent communication.
- Prepare rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Adhere to daily cleaning schedules and updated as needed based on demand.
- Use appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Respond to requests from guests regarding housekeeping needs.
- Employ deep-cleaning techniques for areas in need of additional sanitation.
- Maintain and organized cleaning supplies stock.
- Interact pleasantly with clients and guests when performing daily duties.
- Clientele is primarily word of mouth and I have maintained the same clients for 25 years
- Will assist with picking up kids from school or bus stop
- Earned a trust relationship with one of my clients severely autistic family members who has adversity to noise, sensitive to scents and light, etc. through my attention to detail.
- Integrity is my role I want the job done well.
Bartender/Cocktail Server
Oliver's
Fall River, Massachusetts
01.1999 - 01.2012
- Mixed and served drinks according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area and equipment.
- Engaged with customers to provide excellent service and enhance their experience.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Handled cash transactions accurately and managed the cash register effectively.
- Developed strong relationships with regular customers to encourage repeat business.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Administrative Assistant
Bristol Community College
Fall River, Wisconsin
08.2007 - 01.2010
- Managed office communications and correspondence for diverse teams.
- Organized meetings, prepared agendas, and documented minutes for team discussions.
- Coordinated travel arrangements and itineraries for staff across multiple locations.
- Facilitated office supply inventory management to ensure adequate resources available.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed payroll for disability service providers
Tutor
Bristol Community College
Fall River, MA
01.2007 - 11.2008
- Facilitated engaging tutoring sessions to enhance student understanding and retention.
- Assessed student progress through regular evaluations and feedback sessions.
- Collaborated with faculty to align tutoring efforts with course objectives.
- Utilized educational technology tools to support interactive learning experiences.
Grounds Crew Member
Gertrude M Boyden
Taunton, Massachusetts
04.1995 - 09.1995
- Maintained landscaping by mowing, trimming, and edging grass areas.
- Assisted in planting flowers, shrubs, and trees to enhance aesthetics.
- Operated tools like blowers and trimmers for grounds maintenance tasks.
- Monitored irrigation systems to ensure proper watering of plants and lawns.
- Dug holes for footings utilizing shovels and picks.
- Transported heavy building materials to work sites manually or with the use of wheelbarrows.
- Supported skilled masons with bricklaying and stone setting activities.
- Assisted in mixing and pouring concrete for various masonry projects.
- Prepared and handled materials and masonry tools and equipment.
- Built stone walls
- Upkeep of covered bridges and trails
- Signage
- Fencing including wood and wire
- Light office work, shipping/receiving and mail
Education
Some College (No Degree) - Environmental Studies
- OSHA trained
- Tips and Servsafe previously attained
- CPR comfortable and certified
- Aquaculture 1+2
- Herring run maintenance
- Recipient of the Starburst Violin solo award
- Wastewater
- Water quality
- CIS, Microsoft office
- Lifeguard training completed
- Attendee of Gem and Mineral expos
- Member of Rock and mineral clubs local and worldwide
- Oyster farming
- Cranberry grower
- Research and self guided field studies in our area and its ecology and wildlife habitats
- Shoreline preservation and clean up efforts
- Years of gardening experience
- Completed numerous of hours of training working in biology lab
- Bird nesting site perimeter volunteer
- Ecology 1+2
- ESL, Math and College English Tutor level 2
Some College (No Degree) - Environmental Studies
Skills
- Safety compliance
- Attention to detail
- Time management
- Problem solving
- Trust building
- Emergency response
- Grounds management
- Project oversight
- Photography and videography
- Organized and efficient
- Documentation and reporting
- Friendly and outgoing
- Data entry
- MA Driver's license
- MS office
- Decision-making
- Empathy and patience
- Adaptability and dependability
References
References available upon request.
Timeline
Volunteer - USS Kennedy
06.2023 - Current
Groundskeeper - Self Employed
04.2016 - Current
House and Pet Sitter - Self employed
01.2008 - Current
Administrative Assistant - Bristol Community College
08.2007 - 01.2010
Tutor - Bristol Community College
01.2007 - 11.2008
Housekeeper - Self Employed
01.2001 - Current
Bartender/Cocktail Server - Oliver's
01.1999 - 01.2012
Grounds Crew Member - Gertrude M Boyden
04.1995 - 09.1995
Bristol Community College - Some College (No Degree), Environmental Studies
University of Massachusetts, Dartmouth - Some College (No Degree), Environmental Studies