Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Callow

Zuni,VA

Summary

Performance-driven retail professional offering natural leadership talent and advanced team-building abilities developed over numerous hears of industry experience. Consistently improves employee motivation, customer satisfaction and team performance with hands-on, collaborative strategies. Skilled at organizing workloads to efficiently meet high-volume retail needs.

Overview

6
6
years of professional experience

Work History

Bookkeeper

Southern States Tidewater Petroleum Cooperative
06.2021 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Replenishment Manager

Food Lion
04.2020 - 06.2021
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Monitored inventory levels to confirm compliance with company policy.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Produce Associate

Food Lion
02.2018 - 03.2020
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Assisted with weekly inventory counts.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

Windsor High School
Windsor, Va
06.2002

Skills

  • Accounting
  • Vendor Management
  • Inventory Tracking
  • Invoice Processing
  • Customer Relations
  • Accounts Receivable
  • Bookkeeping

Timeline

Bookkeeper

Southern States Tidewater Petroleum Cooperative
06.2021 - Current

Replenishment Manager

Food Lion
04.2020 - 06.2021

Produce Associate

Food Lion
02.2018 - 03.2020

High School Diploma -

Windsor High School
Erica Callow