Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Erica Carter

Baltimore,MD

Summary

To obtain a position within a company where I can utilize my healthcare skills and administrative qualities while helping to support various services within the job offering career advancement and placement opportunities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Floor Associate

Walmart
Baltimore, MD
07.2008 - 09.2009
  • Greeted customers and help and located products
  • Stocked items in various departments
  • Unloaded merchandise when applicable
  • Organized store shelves and displays.
  • Stocked shelves with merchandise according to company guidelines.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves as needed throughout the day.
  • Cleaned work areas regularly including sweeping floors and emptying trash bins.

Housekeeping

Safeguard housekeeping
Baltimore, MD
05.2004 - 07.2004
  • Cleaned offices in professional business complexes
  • Managed inventory of cleaning supplies
  • Trained new employees on responsibilities and daily duties.
  • Scheduled regular inspections of public areas, guest rooms, corridors, and stairways, ensuring that they meet standards of cleanliness.
  • Verified each completed room against standard plans to maintain consistency.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.

Security Officer

wackenhut security
Baltimore, MD
02.2001 - 03.2003
  • Maintained safe and secure environment for customers and employees by patrolling and monitoring premises and personnel
  • Secured premises and personnel by patrolling property; inspecting building, equipment, and access points; permitting entry
  • Maintained environment by monitoring and setting building and equipment controls.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Housekeeper

broadway services
Baltimore, MD
01.2000 - 07.2000
  • Cleaned professional office buildings hospitals, kitchens, and other areas/locations as needed.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Sanitized all areas of the hotel lobby and public restrooms.

Education

Associate of Arts - Healthcare

Star Community Health Solutions
Baltimore, MD
11-2023

High School Diploma -

Patterson High School
Baltimore, MD
06-1998

Some College (No Degree) - Business Administration

Baltimore City Community College
Baltimore

Skills

  • Microsoft Word
  • Computer analysis
  • Customer Service
  • Mail sort/distribution
  • Loss Prevention
  • Safety Protocol Knowledge
  • Attentive to Detail
  • Materials Handling

References

REFERENCE AVAILABLE UPON REQUEST

Certification

  • Art of Healthcare Awarded November 30, 2023

Timeline

Floor Associate

Walmart
07.2008 - 09.2009

Housekeeping

Safeguard housekeeping
05.2004 - 07.2004

Security Officer

wackenhut security
02.2001 - 03.2003

Housekeeper

broadway services
01.2000 - 07.2000

Associate of Arts - Healthcare

Star Community Health Solutions

High School Diploma -

Patterson High School

Some College (No Degree) - Business Administration

Baltimore City Community College

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Erica Carter