Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Carter

Garyville,LA

Summary

Personable, accomplished Senior Office Administrator with a proven track record at St. John Public Defender Office, enhancing efficiency by implementing an electronic filing system and streamlining case preparation processes. With 10+ years of experience prioritizing multiple tasks requiring prompt solutions. Expert in database administration and office coordination. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. My dedication to exceptional customer service and meticulous file maintenance service has significantly contributed to excellent service and productivity.

Overview

9
9
years of professional experience

Work History

Senior Office Administrator

St. John Public Defender Office
10.2015 - Current
  • Implemented an electronic filing system, reducing paper waste and making documents easily retrievable.
  • Expedited case preparation for trial, organizing exhibits and coordinating witness schedules.
  • Filed documents with courts on behalf of attorney.
  • Diligently edited legal correspondence for grammar and spelling.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Assisted with preparation of trial materials and documents.
  • Completed data entry of legal documents into electronic filing systems.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Created and printed legal documents for attorneys to review.
  • Assisted in drafting persuasive legal documents, contributing to favorable outcomes in court proceedings.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Developed and maintained filing and retrieval systems.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Provided training to junior secretaries on office procedures and software applications, increasing overall efficiency within the firm.

Education

High School Diploma -

Destrehan High School
Destrehan
05-1997

Skills

  • Customer Service
  • Workflow Planning
  • Database Administration
  • Travel Arrangements
  • Deposit Preparation
  • Office Administration
  • Office Management
  • Database entry
  • Schedule and calendar management
  • Hospitality and accommodation
  • Office Coordination

Timeline

Senior Office Administrator

St. John Public Defender Office
10.2015 - Current

High School Diploma -

Destrehan High School
Erica Carter