Summary
Work History
Education
Skills
Timeline
Generic

Erica Carter

Temperance

Summary

Dedicated server with a strong emphasis on customer satisfaction and effective communication. Proven ability to resolve guest complaints professionally and ensure a positive dining experience.

Work History

Server

Mama's Cafe
Toledo
08.2025 - Current
  • Greeted guests warmly and provided menu recommendations.
  • Took customer orders accurately and entered them into the POS system.
  • Served food and beverages promptly while ensuring customer satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

frog leg inn
Erie
06.2025 - Current
  • Greeted guests warmly and provided menu recommendations.
  • Took customer orders accurately and entered them into the POS system.
  • Served food and beverages promptly while ensuring customer satisfaction.
  • Maintained cleanliness of dining area according to health standards.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Assisted in setting up tables and preparing for events or large groups.
  • Handled cash transactions and processed payments efficiently.
  • Resolved guest complaints professionally to enhance dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.ui
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.

Education

Some College (No Degree) - Nursing

Mercy College of Ohio
Toledo, OH

Skills

  • Patient care
  • Effective communication
  • Customer service
  • Team collaboration
  • Time management
  • Problem resolution
  • Attention to detail

Timeline

Server

Mama's Cafe
08.2025 - Current

Server

frog leg inn
06.2025 - Current

Some College (No Degree) - Nursing

Mercy College of Ohio

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