Erica Carter
Pomona
Summary
Dynamic educational professional with over a decade of experience in school social work, student support services, and instructional leadership. Expertise in spearheading restorative and trauma-informed initiatives, coaching staff, supervising interns, and collaborating with families and community organizations to promote equity, belonging, and student success. Actively pursuing New York State School Building Leader (SBL) and School District Leader (SDL) certification to enhance leadership capabilities and impact. Committed to fostering inclusive learning environments that empower every student to thrive.
Overview
16
16
years of professional experience
1
1
Certification
Work History
School Social Worker (NYS Certified)
New York City Department of Education
Bronx, NY
09.2016 - Current
- Serve as a schoolwide leader supporting Pre-K–8 students through comprehensive social-emotional learning (SEL), restorative practices, and crisis intervention.
- Collaborate with principals and assistant principals to design, implement, and monitor multi-tiered student support systems aligned to the school’s mission and Comprehensive Education Plan.
- Lead restorative circles and alternatives to exclusionary discipline, promoting accountability, relationship-building, and equitable outcomes.
- Facilitate professional development for instructional and support staff on trauma-informed practices, student mental health, de-escalation strategies, and culturally responsive approaches.
- Analyze attendance, behavior, and engagement data to inform schoolwide interventions and continuous improvement efforts.
Behavioral Health Specialist
Abbott House
Bronx, NY
09.2009 - Current
- Act as a liaison between schools, families, and community agencies to advocate for students with disabilities and complex needs.
- Provide caregiver coaching and family training focused on resilience, crisis prevention, and stability.
- Support program development related to crisis respite and family stabilization, aligning services with organizational priorities and outcomes.
Functional Family Therapist Supervisor
Jewish Child Care Association
Bronx, NY
09.2013 - 12.2020
- Supervised and coached a clinical team, ensuring fidelity to evidence-based practices and regulatory compliance.
- Facilitated monthly staff meetings focused on communication, accountability, and professional growth.
- Oversaw treatment planning and progress monitoring while aligning family goals with agency-wide outcomes.
- Fostered a collaborative team culture that supported staff retention and leadership development.
Education
School Building Leader (SBL) & School District Leader (SDL) Certificates -
Russell Sage College
Troy, NY05.2026
Master of Social Work - undefined
Silberman School of Social Work at Hunter College
New York, NY06.2013
Skills
- Instructional & Program Leadership (SEL, counseling, restorative practices)
- Staff Development, Coaching, and Supervision
- Data-Informed Decision Making (attendance, behavior, engagement)
- Family and Community Engagement
- Equity-Driven Leadership & Culturally Responsive Practice
- Crisis Management, De-escalation, and Student Safety Planning
Affiliations
- National Association of Social Workers
Certification
- New York State Certified School Social Worker
- School Social Work Internship Supervisor (SIFI)
- Restorative Justice & Restorative Circles
- Trauma-Informed Practices
- Crisis Response & Emergency Team Training
- Suicide Prevention & Intervention
- Diversity, Equity, and Inclusion (DEI) Leadership
- Special Education / IEP Compliance (IDEA & Section 504)
- FERPA & Confidentiality in Schools
- Child Abuse & Neglect / Mandated Reporter Training
- First Aid & CPR
Timeline
School Social Worker (NYS Certified)
New York City Department of Education
09.2016 - Current
Functional Family Therapist Supervisor
Jewish Child Care Association
09.2013 - 12.2020
Behavioral Health Specialist
Abbott House
09.2009 - Current
Master of Social Work - undefined
Silberman School of Social Work at Hunter College
School Building Leader (SBL) & School District Leader (SDL) Certificates -
Russell Sage College