Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

ERICA CASTEEL

Herzing University
Tampa,FL
3
Certifications
13
Years of experience
4
years of post-secondary education
Certified Pharmacy Technician supporting medication access through accurate counting, measuring, labeling, and processing 300-400+ medication orders per shift. Resolves insurance adjudications at 20+ claims per day, coverage verification, cash register transactions, and inventory control, including checking 50+ medication items per week for expiration or recall status, while maintaining discreet customer service. Supports pharmacist workflow by resolving patient discrepancies and keeping medication storage organized and current.

Work History

Work Study Student

7 Months
Herzing University | 01.2026 - 08.2026

Supported nursing faculty, staff, and students with administrative and classroom activities, including exam proctoring, learning activities, organization, and general office support. Maintained a professional and welcoming environment while assisting with daily tasks and communicating effectively with faculty and students.

Certified Pharmacy Technician

2 Months
Omnicare | 05.2025 - 07.2025
  • Managed medication dispensing processes to ensure accuracy and compliance with regulatory standards for opioid and maintenance medications in assisted living facilities and skilled nursing facilities.
  • Developed efficient workflows for prescription processing, enhancing overall productivity in the pharmacy.

MTM Pharmacy Technician/Certified Pharmacy Technician

6 Years
Tampa Family Health Center | 08.2017 - 08.2023
  • Processed 300-400+ medication orders per shift under pharmacist supervision while maintaining accurate customer service.
  • Retrieved, counted, and measured medications accurately to support safe dispensing and inventory control.
  • Maintained pharmacy inventory, settled payable transactions, and operated cash registers with attention to record maintenance.
  • Removed outdated and expired medications, tracked recall medications, and resolved customer discrepancies promptly and discreetly.

Designated Hitter

1 Year 1 Month
Walgreen’s | 06.2016 - 07.2017
  • Supported 100+ customers per shift with courteous service while working under pharmacist supervision.
  • Retrieved, counted, and measured medications, then labeled vials and bottles with accurate dispensing details.
  • Prepared delivery medications and simple drug compounds after pharmacist verification of prescription calculations.
  • Operated the cash register and bagged merchandise while maintaining accurate insurance logs.
  • Used Intercom Plus and Telxon to maintain inventory levels and remove outdated or recalled medications.
  • Assisted the pharmacist with Fluvirin shot administration and supported daily pharmacy workflow coordination.

Pharmacy Technician Externship

1 Month
Walgreen’s | 04.2016 - 05.2016
  • Supported pharmacist-led customer service during a 180-hour externship while handling routine pharmacy interactions.
  • Retrieved, counted, and measured medications accurately, then prepared simple compounds after pharmacist calculation verification.
  • Labeled vials and bottles, organized medications in blister packs, and supported medication dispensing workflow.
  • Operated the cash register, maintained insurance signature logs, and bagged merchandise to support front-end pharmacy operations.
  • Used Intercom Plus to enter patient insurance and demographic information with accurate record maintenance.
  • Verified insurance coverage, including Medicare and Medicaid, and completed insurance adjudication and verification tasks.
  • Maintained inventory levels and removed outdated or recalled merchandise through inventory control practices.

Work Study

5 Months
Ultimate Medical Academy | 10.2015 - 03.2016
  • Guided nursing students through pharmacy calculations with clear, patient explanations tailored to their coursework.
  • Organized and filed documents, maintaining accurate records for professors and daily student support tasks.
  • Set up computers and ran errands for professors, supporting smooth day-to-day classroom operations.

Cage Cashier

1 Month
Seminole Hard Rock Hotel and Casino | 07.2015 - 08.2015
  • Managed $200000+ in daily cage cash while supporting secure inventory control and record maintenance.
  • Handled cash transactions and inventory duties accurately in a fast-paced casino cage environment.
  • Provided guests with casino information and entertainment updates to support a smoother customer experience.
  • Applied casino knowledge to answer guest questions clearly and present entertainment news professionally.

Cashier/Manager in Training/Customer Service Associate

1 Year 7 Months
Hardee’s | 11.2013 - 06.2015
  • Prepared food orders and supported serving duties while maintaining speed and accuracy in a busy front-line environment.
  • Kept workstations and guest areas clean, organized, and stocked to support a safe, efficient customer experience.
  • Took inventory and monitored stock levels to support timely replenishment and reduce product shortages.
  • Communicated clearly with managers and co-workers to coordinate daily tasks and maintain smooth shift coverage.
  • Supported manager-in-training duties by learning operational routines and reinforcing consistent customer service standards.

Education

Diploma of Practical Nursing - Nursing

Herzing University | Tampa, FL | 07.2025 - 08.2026

Demonstrated practical nursing skills through hands-on laboratory and clinical training, including patient assessment, vital signs, medication administration, infection prevention and control, wound care, sterile and aseptic techniques, urinary catheter care, enteral feeding, oxygen therapy, suctioning, mobility and transfer assistance, and safe patient positioning.

Practicum

Experienced in using nursing equipment such as patient-care equipment while following safety protocols and maintaining accurate documentation. Able to recognize changes in patient condition, prioritize nursing interventions, communicate effectively with the healthcare team, and provide compassionate, patient-centered care while maintaining professionalism and confidentiality.

Clinical/Lab Skills/Practicum

  • Foley Catheterization
  • Tube feeding and suctioning
  • Bed Baths
  • Medication Administration
  • Blood glucose checks
  • Colostomy changes
  • wound care

UNDERGRADUATE - Bachelor of Science nursing program

SOUTH UNIVERSITY | 04.2024 - 03.2025

Prerequisites taken for pre- licensure for Bachelor of Science nursing program, as well as core nursing courses, such as Medical Surgical I and II, Caring for Women and Neonates, Fundamentals, Principles of Assessment, in addition to, Pharmacology I and II.

UNDERGRADUATE - Bachelor of Science nursing program

ASPEN UNIVERSITY | Tampa | 06.2021 - 11.2022
  • Some prerequisites taken for pre- licensure for Bachelor of Science nursing program, last known GPA
  • GPA: 3.79

PHARMACY TECHNICIAN - Pharmacy

ULTIMATE MEDICAL ACADEMY | Tampa, FL | 05.2015 - 05.2016
  • High Academic Honors Recognition
  • GPA: 4.00

Skills

Prescription calculations
Record maintenance
Inventory control
Medication compounding
Medication dispensing
Medication dispensing
Customer service
Insurance adjudication
Insurance verification
Medication recall management
Pharmacy workflow coordination

Certification

  • HIV/AIDS/Blood Borne Pathogens (BBP)
  • CPR/BLS/AED
  • First Aid certifications
  • Florida State Pharmacy Technician Registration (RPT)
  • National PTCB Pharmacy Technician Certification (CPhT)

Timeline

Work Study Student

Herzing University
01.2026 - 08.2026Read More

Herzing University

Diploma of Practical Nursing from Nursing
07.2025 - 08.2026Read More

Certified Pharmacy Technician

Omnicare
05.2025 - 07.2025Read More

SOUTH UNIVERSITY

UNDERGRADUATE from Bachelor of Science nursing program
04.2024 - 03.2025Read More

ASPEN UNIVERSITY

UNDERGRADUATE from Bachelor of Science nursing program
06.2021 - 11.2022Read More

MTM Pharmacy Technician/Certified Pharmacy Technician

Tampa Family Health Center
08.2017 - 08.2023Read More

Designated Hitter

Walgreen’s
06.2016 - 07.2017Read More

Pharmacy Technician Externship

Walgreen’s
04.2016 - 05.2016Read More

Work Study

Ultimate Medical Academy
10.2015 - 03.2016Read More

Cage Cashier

Seminole Hard Rock Hotel and Casino
07.2015 - 08.2015Read More

ULTIMATE MEDICAL ACADEMY

PHARMACY TECHNICIAN from Pharmacy
05.2015 - 05.2016Read More

Cashier/Manager in Training/Customer Service Associate

Hardee’s
11.2013 - 06.2015Read More
ERICA CASTEEL