Erica Castle
Hyde Park,NY
Summary
Administrative professional with experience supporting teams, executives, and operations across multiple industries. Skilled in managing calendars, organizing records, tracking data, and coordinating communications to ensure workflows run efficiently.
Overview
9
9
years of professional experience
Work History
Solar Project Manager
NYS Parks, Recreation and Historic Preservation
09.2025 - Current
- Provided administrative support for solar PV projects across state park facilities, assisting with planning activities and project documentation.
- Organized, maintained, and updated solar program data and electronic records, including portfolios, trackers, and documentation, to ensure accuracy and support internal tracking.
- Updated internal resources, including intranet content, one-page program summaries, snapshots, and annual regional reports to ensure accuracy and consistency.
- Assisted with preparing and submitting utility solar applications, maintaining documentation and coordinating follow-up requests throughout the review process.
Project & Executive Assistant
J. Grace Corporation
09.2021 - 09.2025
- Provided administrative support for executive and operational functions, including managing the company President’s calendar, travel, and day-to-day needs.
- Coordinated client communications, vendor schedules, and internal team tasks, ensuring clear follow-up and organization across projects.
- Maintained accurate project and client records in Asana for easy access, documentation, and reporting.
- Managed QuickBooks Online, including purchase orders, invoices, vendor records, and financial tracking.
- Created and updated SOPs, training materials, and business recertification documents to support consistent organizational processes.
Project Assistant
SunCommon
08.2020 - 09.2021
- Provided administrative support for solar projects, including scheduling, customer communications, and coordination with internal teams.
- Maintained accurate project and client records in Salesforce and internal portals for easy access, documentation, and reporting.
- Prepared and submitted permits, contracts, and authorization forms to ensure timely approvals and compliance.
- Coordinated calendars and schedules with internal teams and installers to keep workflows organized and on track.
- Tracked project milestones and customer approvals, ensuring tasks were completed on time and information flowed smoothly between teams.
- Assisted in tracking customer incentive applications and program documentation to support accurate financial and administrative reporting.
HCV Patient Navigator (Contract Position)
Hudson Valley Community Services
02.2020 - 08.2020
- Coordinated client appointments, screenings, and follow-ups to ensure smooth and timely service delivery.
- Maintained accurate client records and documentation to support program tracking, reporting, and compliance.
- Communicated with community-based organizations to schedule outreach events and share program information.
- Prepared educational materials and resources for clients, supporting clear understanding and engagement.
- Coordinated service delivery across multiple counties, ensuring all appointments, events, and follow-ups were organized and executed efficiently.
WIC Help Specialist (Contract Position)
Hudson Valley Community Services
06.2019 - 02.2020
- Provided administrative support for client intake and program enrollment, including scheduling appointments and coordinating with relevant agencies.
- Maintained accurate client records and documentation to ensure smooth eligibility assessments and program reporting.
- Communicated with partner organizations to coordinate outreach efforts and expand program reach.
- Guided clients through required documentation and forms, facilitating seamless enrollment and compliance.
- Managed service delivery across Dutchess and Ulster counties, ensuring timely and organized support for all participants.
Scheduling Coordinator (Temporary Position)
Read Reports
07.2018 - 10.2018
- Provided administrative support for scheduling independent medical examinations (IMEs), coordinating appointments between clients, medical providers, and legal representatives.
- Prepared and distributed accurate legal documentation for each appointment, ensuring timely communication and compliance.
- Maintained organized case files and records in a secure system, supporting easy access, reporting, and adherence to procedures.
Receptionist
Camping World
07.2017 - 07.2018
- Managed incoming calls and greeted guests, ensuring smooth front-desk operations and clear communication.
- Maintained organized records and scheduled appointments in Salesforce to support daily workflows.
- Accurately captured and updated guest information for effective communication and follow-up.
- Assisted office managers with filing, record updates, and general administrative tasks to improve office efficiency.
Education
Bachelor of Business Administration -
Sage College of Albany
Albany, NY05-2018
Timeline
Solar Project Manager
NYS Parks, Recreation and Historic Preservation
09.2025 - Current
Project & Executive Assistant
J. Grace Corporation
09.2021 - 09.2025
Project Assistant
SunCommon
08.2020 - 09.2021
HCV Patient Navigator (Contract Position)
Hudson Valley Community Services
02.2020 - 08.2020
WIC Help Specialist (Contract Position)
Hudson Valley Community Services
06.2019 - 02.2020
Scheduling Coordinator (Temporary Position)
Read Reports
07.2018 - 10.2018
Receptionist
Camping World
07.2017 - 07.2018
Bachelor of Business Administration -
Sage College of Albany