Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Erica Chappell

Waco,TX

Summary

Dedicated and diligent professional actively seeking full-time employment with a reputable company. Strong willingness to acquire new skills and adapt to job requirements. Committed to continuous learning and growth. Open to relocating to China Spring, TX. Authorized to work in the US for any employer. Goal is to contribute expertise and enthusiasm to a dynamic organization that values hard work and fosters professional development.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Teacher Assistant/Paraprofessional/Inclusion

Connally ISD
08.2021 - 03.2025
  • Work closely with an assigned teacher and provide support by working with students individually and in groups, assisting with lesson plans and materials, grading homework, and writing progress reports.
  • Substituting and behavior issues
  • 1 year in special education. Currently, my field of employment
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Cafeteria Area Manager

Preferred Meals Food Service Management | Elior North America
07.2020 - 05.2021
  • I prepare meals for Pre-K through K-12 on a daily basis breakfast and lunch
  • I order milk for the schools
  • I also complete Food Production Records, HACCP Logs, Temperature Logs, Inventory and etc
  • I oversee other employees
  • I have worked during the COVID-19

Cafeteria Manager

Waco Independent School District
08.2018 - 06.2020
  • I manage a Cafeteria of 500 students and staff daily
  • I order 5 trucks a week and handle daily paperwork and the oversight of the kitchen
  • Streamlined cafeteria operations for increased efficiency and cost-effectiveness through proper inventory management.
  • Reviewed employee performance regularly, offering constructive feedback for improvement where necessary.

Child Care Teacher

Connally ISD
08.2017 - 08.2018
  • I provide care for children.
  • I am responsible for daily schedules, routines, lesson plans, etc
  • Observed children to identify individuals needing additional support and developed strategies to improve assistance.
  • Increased student participation by implementing creative and interactive learning activities.
  • Evaluated student performance through formative assessments, allowing for timely feedback and targeted interventions as needed.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.

Caregiver

Visiting Angels
03.2015 - 08.2015

Help take care of the elderly and disabled( 1-2 clients)

  • I provide companionship, bathing, cooking, housecleaning, etc
  • Responsibilities
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Customer Service Rep

GDIT
09.2013 - 09.2014
  • Attract potential customers by answering product and service questions; suggesting information about other products and services
  • Opened customer accounts by recording account information
  • Handling inbound and outbound calls
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Teacher

Future Minds Childcare
02.2013 - 09.2013
  • Establish and enforce rules for behavior, and procedures for maintaining order
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
  • Observe and evaluate children's performance, behavior, social development, and physical health
  • Read books to entire classes or to small groups
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Cashier

Baylor
10.2012 - 02.2013
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments

Caregiver

Helping Restore Ability
05.2012 - 11.2012
  • Working with a child with special needs
  • Cleaning, cooking, toileting, and grooming
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Teacher Assistant

Economic Opportunities-Head Start
01.2008 - 03.2010
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
  • Supervise 500 students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Provide various materials and resources for children to explore, manipulate, and use in learning activities and imaginative play.
  • Read books to entire classes or small groups.
  • Organized and led activities to promote physical, mental, and social development, such as games, arts and crafts, music, storytelling, and field trips.
  • Observe and evaluate children's performance, behavior, social development, and physical health.
  • Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.
  • I will meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.
  • Enforce all administration policies and rules governing students
  • Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.

Education

Associate of Applied Science - Academics

McLennan Community College
Waco, TX
05.2025

Skills

Child development

  • Food preparation/ service operations management
  • Compassionate senior support
  • Proficient in Excel for data analysis
  • Creative problem-solving strategies
  • Skilled in text formatting and editing
  • Three years of data entry experience
  • Trustworthy execution
  • Proficient in verbal and written communication
  • Understanding of autism spectrum
  • Cross-functional teamwork
  • Entry-level mainframe operations
  • Two years of data management/printer experience
  • Comprehensive reporting and record-keeping
  • Skilled in navigating Internet Explorer
  • Instructional design

Accomplishments

    " Paraprofessional of the Month" at Connally Primary School in 2022.

    "Staff Shoutout " at Connally Primary School in 2025.

Certification

  • Teaching Certification August 2021 to August 2025 I renew my license every 2 years
  • ServSafe October 2019 to October 2023
  • Driver's license
  • CPR Certification
  • First Aid Certification

Languages

English
Native or Bilingual

Timeline

Teacher Assistant/Paraprofessional/Inclusion

Connally ISD
08.2021 - 03.2025

Cafeteria Area Manager

Preferred Meals Food Service Management | Elior North America
07.2020 - 05.2021

Cafeteria Manager

Waco Independent School District
08.2018 - 06.2020

Child Care Teacher

Connally ISD
08.2017 - 08.2018

Caregiver

Visiting Angels
03.2015 - 08.2015

Customer Service Rep

GDIT
09.2013 - 09.2014

Teacher

Future Minds Childcare
02.2013 - 09.2013

Cashier

Baylor
10.2012 - 02.2013

Caregiver

Helping Restore Ability
05.2012 - 11.2012

Teacher Assistant

Economic Opportunities-Head Start
01.2008 - 03.2010

Associate of Applied Science - Academics

McLennan Community College
Erica Chappell