Erica Claxton
Naples,FL
Summary
Results-driven professional with a CDL B and 30 years of experience in safety management and crew supervision. Known for effective training delivery and regulatory documentation, resulting in improved adherence to safety protocols and operational excellence within transportation services.
Overview
5
5
years of professional experience
Work History
Safety Manager Administrative Assistant
MV Transit
Naples, Florida
03.2022 - Current
- Compiled and updated driver folders to ensure compliance with regulations.
- Updated Department of Transportation safety folders to maintain accurate records.
- Monitored and documented quarterly safety committee meetings for reporting purposes.
- Participated in bi-weekly safety blitz to enhance safety awareness among drivers.
- Provided retraining for drivers on policies, regulations, and procedures to ensure compliance.
- Managed documentation of field paperwork and accident folders for effective record-keeping.
- Maintained accurate safety records in alignment with MV Transportation safety guidelines.
- Presented during monthly safety manager meetings to discuss ongoing safety initiatives.
Lead Road Supervisor
MV Transit
Naples, Florida
11.2020 - Current
- Supervised daily operations of bus routes and schedules.
- Coordinated with drivers to ensure timely service delivery.
- Monitored vehicle maintenance and safety compliance procedures.
- Trained new staff on operational protocols and safety measures.
- Resolved passenger inquiries and complaints promptly and effectively.
- Collaborated with management on process improvements for efficiency.
- Conducted inspections to verify adherence to company standards.
- Implemented training sessions for staff on customer service practices.
- Developed work plans and schedules for crew members; monitored progress to ensure timely completion of tasks.
- Inspected roads to identify deficiencies and potential hazards; coordinated with other departments to ensure proper repairs were made.
- Ensured the safe and efficient operation of roadways by supervising crews in all aspects of maintenance activities.
- Reviewed accident reports and implemented changes to reduce risk of future incidents.
- Analyzed traffic patterns and identified areas requiring additional resources or modifications in order to improve efficiency.
- Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
- Prepared reports summarizing operational data, such as expenditures and man-hours worked, for review by the senior management team.
- Advised personnel on best practices related to the use of tools and safety precautions while working on roads.
- Monitored inventory levels of supplies needed for various projects; placed orders as necessary.
- Performed regular maintenance checks on vehicles used by crews; scheduled necessary repairs when required.
- Investigated customer complaints related to roadways; provided appropriate solutions or referred them to higher management as needed.
- Provided technical guidance to field staff on a variety of issues related to roadway operations.
- Assisted in the selection process for new personnel; conducted interviews and evaluated applicants' qualifications.
- Collaborated with local government agencies regarding policies pertaining to roadways; responded promptly to inquiries from these entities.
- Coordinated with contractors regarding project specifications and delivery dates; ensured that all contracts were properly executed.
- Managed personnel, equipment, materials, and budgets for all road construction and repair projects.
- Provided input into budgeting decisions related to roadway operations; developed cost estimates for proposed projects.
- Attended meetings with representatives from state transportation departments concerning upcoming projects.
- Developed short-term and long-term strategies for improving roadway conditions while minimizing costs.
- Resolved conflicts between workers in an effective manner; addressed grievances promptly according to company policy.
- Utilized problem solving skills to resolve conflicts between employees or customers in a timely manner.
- Maintained records of daily operations including labor hours, equipment usage, material consumption.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
- Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
- Operated machines and equipment to complete work assignments or to assist workers.
- Managed maintenance and repair actions for team equipment and vehicles.
Education
Medical Certification - Nursing
Vo-Tech
Vocational06-1993
Skills
- Safety compliance
- Incident investigation
- Risk assessment
- Regulatory documentation
- Training delivery
- Customer service
- Crew supervision
- Problem solving
- Process improvement
- Accident reporting
- Effective communication
- Attention to detail
- Team leadership
- Conflict resolution
Timeline
Safety Manager Administrative Assistant
MV Transit
03.2022 - Current
Lead Road Supervisor
MV Transit
11.2020 - Current
Medical Certification - Nursing
Vo-Tech
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