Erica Clowers
Old Bridge,NJ
Summary
Highly responsible and knowledgeable professional seeking employment that would challenge my skills and abilities. Strong communication, writing and interpersonal skills. Able to work with various forms of technology and to interact professionally with people from all types of backgrounds.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Security Systems Operator
Middlesex County Sherriff Office
11.2015 - Current
- Monitor an assigned area of duty from a work station using security surveillance equipment
- Report and manage conditions deemed to be a danger or hazard, including engagement of Police or Emergency units
- Strategize with emergency units dispatched to determine where police or emergency units should arrive depending on location where danger is present
- Appear at court to testify when required
- Secure and maintain equipment to avoid damage and ensure equipment is in working condition before and after work shift
- Uses equipment to create/prepare reports including clear and accurate written documentation of incidents and images for evidence when required
- Submits reports and images to police Central Communications Bureau as required.
Lead Bank Teller
Wachovia/Wells Fargo
03.2009 - 10.2015
- Supervised 5-6 employee to ensure the day to day teller duties were properly administered
- Accountable for developing and managing company resource allocations
- Develop employee weekly work schedules to ensure there is coverage at all times and employees are making their allotted hours in order to avoid overtime expenses for company
- Responsible for selling company products and services to existing and new customers; and interfacing with Financial Specialist to set up the customers with their new product/service
- Responsible for customer banking transactions including: Deposits, Withdrawals, Check Orders, Negotiable Instruments (money orders, travelers and certified checks)
- Verify availability of funds with third party financial institutes/companies
- Interface with customers to resolve unknown banking errors, adjustments, fees, etc
- End of day cash balancing to account and ensure all monies.
Bank Teller
PNC
05.2007 - 07.2008
- Performed general banking responsibilities: Deposits, Withdrawals, Check Orders, Negotiable Instruments (money orders, travelers and certified checks)
- Verify availability of funds with third party financial institutes/companies
- Interface with customers to resolve unknown banking errors, adjustments, fees, etc
- Cash balancing at the end of the day to ensure and account for all monies
- Responsible for selling company products and services to existing and new customers; and interfacing with Financial Specialist to set up the customers with their new product/service.
Sales Representative
Foot Locker, Inc.
10.2001 - 09.2007
- Worked register for purchases of company products
- Assisted customers with their purchase (including sizing customers, and identifying best product for customer)
- Arranged in-store visual displays
- Verified in-store inventory of all merchandise that included counting of all physical in-store inventory and validating against company inventory database to account for all sales.
Education
Associates in Psychology Degree -
Middlesex County College
01.2006
Bachelors in Psychology Degree -
Rutgers-The State University
Skills
- MS Office- Word, Excel, PowerPoint
- Excellent Oral and Written Communication Skills
- Team coordination and collaboration
- CCTV Monitoring
- Security systems knowledge
- Detail orientation
- Surveillance expertise
- Detailed Activity Logs
- Multitasking
- Interpersonal Skills
Certification
- CPR certified
Languages
Spanish
Elementary
Accomplishments
- Collaborated with union for employee representation
Timeline
Security Systems Operator
Middlesex County Sherriff Office
11.2015 - Current
Lead Bank Teller
Wachovia/Wells Fargo
03.2009 - 10.2015
Bank Teller
PNC
05.2007 - 07.2008
Sales Representative
Foot Locker, Inc.
10.2001 - 09.2007
Associates in Psychology Degree -
Middlesex County College
Bachelors in Psychology Degree -
Rutgers-The State University
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