Erica Cole
Lafayette,IN
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
19
19
years of professional experience
Work History
Case Manager
Valley Oaks Health
Lafayette, IN
06.2022 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Conducted home visits to assess the safety of living environments for clients.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
Special Education Paraprofessional
Collierville Schools
Collierville , TN
05.2016 - 05.2022
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Supported the development of social skills through modeling appropriate behavior and interactions with peers.
- Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
- Provided feedback on how well a student is progressing towards meeting their IEP goals.
- Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
- Managed class of special education students in absence of lead teacher.
Sports Guru
Lifetime Fitness Center
Collierville, TN
05.2014 - 12.2021
- Organized and implemented physical education programs for students of all ages.
- Instructed students on proper use of equipment and techniques in various activities.
- Created team-building exercises to help foster collaboration among students.
- Coached teams in different sports activities such as basketball, volleyball, soccer.
- Established rules and regulations for the gymnasium to ensure safe environment for students.
- Motivated students to participate in physical activities by demonstrating enthusiasm for the subject matter.
- Communicated regularly with parents regarding their child's performance in physical education classes.
- Built and established lasting relationships using encouragement and personal support.
- Coached and encouraged participants during exercises and routines.
Substitute Teacher
Kelly Services
Olive Branch, MS
05.2015 - 05.2016
- Provided instruction and guidance to students in the absence of a regular teacher.
- Collaborated with other teachers to ensure student success.
- Implemented school policies and procedures in the classroom.
- Assisted with classroom management issues when needed.
- Organized lesson plans and activities for students.
- Supported special needs students by providing individual instruction as needed.
- Encouraged positive behavior among students through effective communication techniques.
- Monitored student progress throughout the day.
- Maintained accurate records of student performance, attendance, and behavior.
- Ensured that each student had access to appropriate materials and resources.
- Developed creative learning strategies to engage all types of learners.
- Created an environment conducive to learning while managing challenging behaviors.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Promoted a safe and secure atmosphere within the classroom setting.
Site Assistant Supervisor
YWCA Greater Memphis
Memphis, TN
08.2014 - 05.2015
- Developed and implemented a comprehensive childcare program that addressed the needs of children from diverse backgrounds.
- Established and enforced rules for behavior, health and safety, and program procedures.
- Scheduled activities such as games, arts and crafts, outdoor recreation, music and field trips.
- Provided guidance to staff in designing lesson plans that incorporated developmentally appropriate activities.
- Maintained records of children's attendance, behaviors, meals served and medications administered.
- Assisted parents and guardians in understanding their child's development progress through regular parent-teacher conferences.
- Ensured physical environment was safe by performing daily inspections of classrooms and playgrounds.
- Collaborated with local schools on curriculum planning for summer camps or after school programs.
- Documented all incidents involving accidents or injuries according to established guidelines.
Case Manager
Wabash Valley Health
Lafayette, IN
05.2005 - 12.2012
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Participated in professional development activities related to case management best practices.
Education
Master of Science - Applied Behavior Analysis
Walden University
Minneapolis, MN05-2025
Bachelor of Science - Individual And Family Studies
Purdue University
West Lafayette, IN05.2005
Skills
- Case Management
- Verbal and Written Communication
- Organization and Multitasking
- Family Education
Timeline
Case Manager
Valley Oaks Health
06.2022 - Current
Special Education Paraprofessional
Collierville Schools
05.2016 - 05.2022
Substitute Teacher
Kelly Services
05.2015 - 05.2016
Site Assistant Supervisor
YWCA Greater Memphis
08.2014 - 05.2015
Sports Guru
Lifetime Fitness Center
05.2014 - 12.2021
Case Manager
Wabash Valley Health
05.2005 - 12.2012
Master of Science - Applied Behavior Analysis
Walden University
Bachelor of Science - Individual And Family Studies
Purdue University
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