Erica Collins
Columbia,SC
Summary
Compassionate professional with a strong background in patient care. Known for implementing safety protocols and maintaining accurate documentation, ready to contribute to enhancing client independence and emotional well-being.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCA/Caregiver
Attentive Angels In Home Care
West Columbia, SC
06.2024 - 12.2024
- Assisted clients with daily living activities to enhance comfort and independence.
- Monitored client health and reported changes to nursing staff promptly.
- Maintained accurate documentation of client care and progress notes.
- Collaborated with healthcare team to develop personalized care plans.
- Implemented safety protocols to ensure a secure environment for clients.
- Provided emotional support and companionship to clients, fostering positive relationships.
- Communicated effectively with families regarding client progress and care updates.
PCA/Caregiver
Another Level In Home Care
Columbia, SC
11.2021 - 07.2022
- Adapted care approaches based on individual client needs and preferences.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Medical Assistant/Receptionist
Premier Spinal Health
Irmo, SC
01.2021 - 04.2021
- Assisted in patient check-in and appointment scheduling, ensuring efficient front office operations.
- Managed patient records utilizing electronic health record systems for accuracy and compliance.
- Supported clinical staff by preparing examination rooms and assisting with patient care procedures.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Collect urine specimens
- Dictation
- Assisted with chiropractic care
- Hot/Cold therapy
- Medical massages
- DOT Physicals
- Maintained cleanliness and organization of medical supplies, ensuring readiness for daily operations.
Med Tech
Generations Of Chapin
Chapin, SC
05.2014 - 08.2017
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Administered medications and performed basic and advanced patient assessments.
- Grooming
- Assisting to and from dinning area
- Medication reminder/dispense
- Bathing
Private Duty Caregiver
McNeil Family
Columbia, SC
02.2014 - 05.2017
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health, reporting changes to family and healthcare professionals promptly.
- Developed personalized care plans in collaboration with families to meet individual needs.
- Trained new caregivers on best practices for patient care and safety protocols.
- Fostered strong relationships with clients, promoting trust and effective communication in caregiving.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
PCA/Caregiver
SYNERGY HomeCare
West Columbia, SC
09.2013 - 12.2013
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Bathing
- Grooming
- Meal Preparations
- Transport to and from doctors appointments
Private Duty Caregiver
Thompson Family
Irmo, SC
08.2007 - 09.2013
- Implemented strategies for 2-4 clients, to improve client engagement and emotional well-being through activities.
- Maintained accurate records of client progress and care interventions for family review.
- Ensured compliance with health regulations, providing a safe environment for clients.
- Assisted disabled clients to support independence and well-being.
- Meal Preparations
- Bathing
- Grooming
- Transport 2-4 clients to and from doctors appointments
Education
GED -
Ridgeview High School
Columbia, SC10.2002
Registered Medical Assistant - Health Care Administration
Southeastern College
Columbia, SC06-2021
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Vital signs monitoring
- HIPAA compliance
- Meal preparation
- Infection control
- Medical terminology
- Patient documentation
- Medication reminders
- Safety awareness
- Daily living assistance
Certification
- CNA - Certified Nursing Assistant
- Certified Clinical Medical Assistant
- Certified Medical Administrative Assistant
- Registered Medical Assistant
Timeline
PCA/Caregiver
Attentive Angels In Home Care
06.2024 - 12.2024
PCA/Caregiver
Another Level In Home Care
11.2021 - 07.2022
Medical Assistant/Receptionist
Premier Spinal Health
01.2021 - 04.2021
Med Tech
Generations Of Chapin
05.2014 - 08.2017
Private Duty Caregiver
McNeil Family
02.2014 - 05.2017
PCA/Caregiver
SYNERGY HomeCare
09.2013 - 12.2013
Private Duty Caregiver
Thompson Family
08.2007 - 09.2013
GED -
Ridgeview High School
Registered Medical Assistant - Health Care Administration
Southeastern College