Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Erica Comeaux

Katy,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Kids 'R' Kids Learning Academy Of Franz Road
Katy, TX
03.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Educated customers on special pricing opportunities and company offerings.

Loan Officer Assistant

Barry Fisher
Katy, TX
07.2022 - 12.2022
  • Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Sent completed entries for evaluation and final
  • Maintained files, records and chronologies of entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Identified data entry errors and reported to necessary departments.
  • Verified accuracy of data before transcribing.
  • Produced monthly reports with advanced Excel spreadsheet functions.

Registered Behavior Technician

Katy ABA Center Of Texas
Katy, TX
11.2020 - 04.2021
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Used Catalyst and Microsoft Word to document patient information, progress notes and treatment plans.
  • Maintained professional and clinical perspective to avoid internalization regarding certain student behaviors or mannerisms.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Offered active guidance to families adjusting to life with loved one on autism spectrum.
  • Provided responsive communication by phone and email to answer general and pressing questions.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Homeschool Teacher

The Wilks
Katy, TX
08.2020 - 11.2020
  • Graded homework, quizzes, classwork and exams to report on progress of student achievements.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Led and coordinated all educational activities to develop students' physical, emotional and social growth.
  • Researched multiple curricula, methodologies and perspectives as part of educational planning.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Answered phone calls and responded to questions and concerns.
  • Delivered prompt, accurate, and excellent customer service.

Teacher's Assistant

British Private Prep School
Katy, TX
11.2015 - 07.2020
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Laminated teaching materials to increase durability under repeated use.
  • Prepared reports and maintained administrative records.
  • Arranged and organized classroom desks, chairs and supplies.
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress
  • Supported student learning objectives through personalized and small group assistance

  • Organized and led practice, research and lab assignments.
  • Prepared and prioritized calendars and correspondence.
  • Handled confidential documents in an organized fashion according to established protocol.

Education

High School Diploma -

Cinco Ranch High School
Katy, TX
06-2015

Skills

  • Scheduling
  • Appointment Scheduling
  • Technical Support
  • Follow-Up Skills
  • Problem-Solving Abilities
  • Critical Thinking
  • Payment Processing
  • Multi-Task Management
  • Positive and Professional
  • Microsoft Office Expertise
  • Grammar
  • Call Monitoring
  • Complaint Resolution
  • patient
  • Empathy

Software

MS Office

Google Drive

Email

Web

Social Media

Timeline

Administrative Assistant

Kids 'R' Kids Learning Academy Of Franz Road
03.2023 - Current

Loan Officer Assistant

Barry Fisher
07.2022 - 12.2022

Registered Behavior Technician

Katy ABA Center Of Texas
11.2020 - 04.2021

Homeschool Teacher

The Wilks
08.2020 - 11.2020

Teacher's Assistant

British Private Prep School
11.2015 - 07.2020

High School Diploma -

Cinco Ranch High School

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Erica Comeaux