Erica Corpe

• Promoted a positive work environment through open communication and constructive feedback.
• Tracked receipts, employee hours, and inventory movements.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
• Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Excelled in every store position and regularly backed up front-line staff.
• Kept employees operating productively and working on task to meet business and customer needs.
• Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.

• Removed any products and materials not complying with their established quality standards and conveyed the shortages to department supervisors
• Weighted and measured materials, equipment and products to complete their records
• Inspected products, materials and component parts to detect damages, defects and shortages as compared to their specification sheets and standard charts
• Prepared and attached labels to products detailing their identifying data
• Compared product labels, tags, and tickets to verify accuracy of shipment contents and quality specifications
• Verified the accuracy of incoming and outgoing shipping contents, including their quality specifications and weights
• Carefully documented the quantity, quality and descriptive data of materials and products being tested and shipped
• Used specification sheets, gauges, and standards charts to examine products and materials
• Inspected completed products and reviewed their examination records to identify statistics such as the number of defects per worker
• Sampled products and prepared for further analysis by team members or testing in laboratory setting
• Kept work area organized and clutter-free
• Finished all tasks and job duties, adhering to deadlines to avoid delays
• Assisted team members and managers with tasks to maintain productivity and meet project milestones
• Utilized downtime to perform routine tasks, preventing service delays
• Followed established guidelines and procedures
• Maintained good working relationship with co-workers and management.
• Developed customized proposals based on clients'' specific needs and budgets while maintaining profitability.
• Showcased properties'' best features by creating inviting spaces that appealed to potential buyers'' emotions.

• Used both visual inspections and standardized tests to assess product conformance with design and production specifications
• Input quality control plans, verified completeness of strategies, and sampled products regularly to stay on top of testing demands
• Inspected and tested raw materials against supplier specifications and production plans
• Developed and implemented continuous improvement strategies in line with lean manufacturing objectives
• Handled both immediate testing on production line and comparison sampling for future assessments
• Interpreted manufacturing drawings and specifications and applied company and customer standards to verify product compliance
• Coordinated short- and long-term tests and troubleshooting of production types
• Compiled and reported on feedback to production leaders to eliminate future quality problems
• Completed regular audits of quality control activities to validate adequate sampling representation
• Trained new production personnel in gauges, gauging techniques, and weld quality policies and procedures
• Contributed to the successful investigation of different failures and out-of-specification problems
• Developed cost-effective designs and solutions by partnering with company principals, project designers, and engineers
• Visually inspected completed products to evaluate the conformance with specifications
• Determined the optimal corrective actions to obtain the desired quality level
• Received and inspected raw materials to support quality goals from the beginning of the production chain
• Calibrated and maintained laboratory equipment to obtain consistent and reliable testing data
• Collected and evaluated testing data to identify functional and production problems
• Conducted field reviews and inspections of ongoing and completed work to verify competency and accuracy with respect to approved methods and applications
• Monitored testing procedures to keep tests consistent and in line with standardized protocols
• Wrote, updated and enforced quality control operating procedures to keep the facility fully compliant with internal and regulatory requirements.

• Replenished shelves with new items and restocks to keep displays full for customers
• Used RFID scanners to receive inbound product deliveries and segregated items by destination
• Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations
• Loaded and unloaded heavy items for team members and customers, including using pallet jacks regularly
• Cleaned and organized workstations regularly to avoid misplacing product or causing unnecessary delays
• Directed extraneous inventory to storage areas for later use
• Completed routine cycle counts as part of comprehensive inventory management strategy
• Maintained an efficient and organized storage area to easily find desired items
• Restocked shelves, racks and bins with the latest merchandise in attractive displays
• Kept inventory records accurate by conducting routine counts and complete audits of the available products
• Completed orders for new and established customers, including locating merchandise, packaging items and handling the associated documentation
• Completed all required paperwork within anticipated timeframes
• Completed all assigned tasks prior to shift end.

• Compiled import documentation such as invoices and certificates of origin for goods such as types and types
• Prepared important and export documentation in compliance with customs requirements, helping customers quickly receive goods
• Helped clients optimize packing, labeling, and shipping systems, saving as much as $[Amount] per shipment
• Classified goods accurately by using the type tariff system
• Arranged transportation, storage, and distribution of products after international transport
• Volunteered for and tackled new assignments and tasks to ease staff member burden
• Kept work area organized and clutter-free
• Assisted team members and managers with tasks to maintain productivity and meet project milestones
• Participated in seminars and additional training to expand knowledge and skills
• Finished all tasks and job duties, adhering to deadlines to avoid delays
• Completed all assigned tasks prior to shift end
• Maintained good working relationship with co-workers and management
• Completed all required paperwork within anticipated timeframes
• Reviewed incoming orders for mistakes to maintain accurate inventory levels
• Reviewed activities regularly to identify opportunities for improvement.

Started out as a car hop and worked my way up to General Manager starting in 2009

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Formulated policies and procedures to streamline operations.
• Developed and implemented strategies to increase sales and profitability.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.