Erica Cortez
Summary
Proven track record in customer service and inventory management, demonstrated at Tony's Pizza and Walmart. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining inventory processes. Skilled in clear communication and multitasking, achieving high accuracy levels in transactions. Quick learner, committed to positive outcomes and efficiency.
Overview
5
5
years of professional experience
Work History
Cashier
Tony's Pizza
2023.03 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Stocker
Walmart
2019.04 - 2022.03
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma -
Granite Hills High School
Porterville, CA06.2017
Skills
- Customer Service
- Positive Attitude
- Punctual and Reliable
- Energetic and Outgoing
- Clear Communication
- Working Quickly
- Multitasking
- Quick Learner
- Fast-Paced Environment
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Cashier
Tony's Pizza
2023.03 - Current
Stocker
Walmart
2019.04 - 2022.03
High School Diploma -
Granite Hills High School
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