Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica County

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

12
12
years of professional experience

Work History

Property Manager

Tra-Dor Management
09.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Correctional Officer

Winn Correctional Center
05.2015 - 08.2021
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed behavior of residents individually and in groups.
  • Booked new inmates into facility and processed inmates for release.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Assisted in intake and release of inmates.
  • Coordinated with other law enforcement personnel to exchange information.
  • Administered drug tests to inmates.

Front Desk Receptionist

Econo Lodge Hotel
01.2012 - 03.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Performed nightly updates to room charges and rates.
  • Monitored facility security for guest and personnel safety.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Reviewed checklist on daily basis and planned shift accordingly.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Bachelor of Science - Hospitality Administration And Management

Northwestern State University of Louisiana
Natchitoches, LA
08.2027

High School Diploma -

Penn Foster Career School
Scranton, PA
11.2021

Certification - Business Administration

Shreveport Job Corps Center
Shreveport, LA
08.2007

Skills

  • Affordable Housing Programs Knowledge
  • Microsoft Excel
  • Multi-Family Property Management
  • Leasing and Sales
  • Microsoft PowerPoint
  • Tenant and Eviction Laws
  • Microsoft Outlook
  • Microsoft Word
  • Background Check Investigations
  • Unit Vacancies
  • Time Management
  • Rent Collection

Timeline

Property Manager

Tra-Dor Management
09.2021 - Current

Correctional Officer

Winn Correctional Center
05.2015 - 08.2021

Front Desk Receptionist

Econo Lodge Hotel
01.2012 - 03.2014

Bachelor of Science - Hospitality Administration And Management

Northwestern State University of Louisiana

High School Diploma -

Penn Foster Career School

Certification - Business Administration

Shreveport Job Corps Center

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Erica County