Erica County
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
Work History
Property Manager
Tra-Dor Management
712 Milam Street Shreveport La 71101
09.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Correctional Officer
Winn Correctional Center
560 Gum Springs Road Winnfield La,71483
05.2015 - 08.2021
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Booked new inmates into facility and processed inmates for release.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Investigated and responded to incidents of inmate misconduct.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Administered drug tests to inmates.
Front Desk Receptionist
Econo Lodge Hotel
Lafayette, LA
01.2012 - 03.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Performed nightly updates to room charges and rates.
- Monitored facility security for guest and personnel safety.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Reviewed checklist on daily basis and planned shift accordingly.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor of Science - Hospitality Administration And Management
Northwestern State University of Louisiana
Natchitoches, LA08.2027
High School Diploma -
Penn Foster Career School
Scranton, PA11.2021
Certification - Business Administration
Shreveport Job Corps Center
Shreveport, LA08.2007
Skills
- Affordable Housing Programs Knowledge
- Microsoft Excel
- Multi-Family Property Management
- Leasing and Sales
- Microsoft PowerPoint
- Tenant and Eviction Laws
- Microsoft Outlook
- Microsoft Word
- Background Check Investigations
- Unit Vacancies
- Time Management
- Rent Collection
Timeline
Property Manager
Tra-Dor Management
09.2021 - Current
Correctional Officer
Winn Correctional Center
05.2015 - 08.2021
Front Desk Receptionist
Econo Lodge Hotel
01.2012 - 03.2014
Bachelor of Science - Hospitality Administration And Management
Northwestern State University of Louisiana
High School Diploma -
Penn Foster Career School
Certification - Business Administration
Shreveport Job Corps Center