ERICA L. CRAIG
Hanford,CA
Summary
Research professional with a track record of supporting projects through meticulous data collection and analysis. Proven ability to work collaboratively in team settings to achieve research goals and adapt to evolving project requirements and enhance project outcomes. Skilled in data analysis, literature review, and report writing. Known for reliability and results-driven approach. Utilizes strong organizational skills and attention to detail to ensure accuracy and reliability of findings. Knowledge of statistical software and effective communication techniques to present research results clearly.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Research Assistant
WestCare California-Youth & Family TREE
01.2023 - Current
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
- Analyzed complex data sets to uncover critical insights, driving direction of research projects.
- Elevated team's research capabilities by conducting comprehensive training sessions on advanced analytical software.
- Boosted research visibility and impact with publication of findings in prestigious academic journals.
- Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
- Coordinated with external research partners to ensure seamless integration of collaborative projects.
- Supported grant writing efforts, securing essential funding for groundbreaking research projects.
- Customized research instruments to better capture nuanced data, enriching depth of research analysis.
- Facilitated cross-disciplinary research collaborations, broadening scope and impact of research findings.
- Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
- Optimized lab equipment usage, significantly reducing operational costs and downtime.
- Managed research databases with utmost diligence, ensuring data integrity and security.
- Improved data collection methods with introduction of innovative survey techniques.
- Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
- Implemented rigorous quality control measures, elevating standard of research outputs.
- Spearheaded development of novel research methodology, setting new standard for future projects.
- Pioneered use of virtual collaboration tools, enhancing team productivity and engagement in remote settings.
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
- Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
- Translated research findings into actionable recommendations, influencing policy and practice.
- Recorded and analyzed data to produce reports of results.
- Participated in research projects by designing and executing experiments.
- Participated in lab meetings and project presentations.
- Analyzed results using analytical software and created reports.
- Assisted scientists by collecting and organizing laboratory data.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Coordinated and managed laboratory projects and experiments.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Monitored and documented safety standards to verify compliance.
- Developed new protocols and improved existing laboratory processes.
- Provided support and guidance to junior lab staff.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Troubleshot and resolved equipment and process issues.
- Cooperated with other technicians to develop and test new protocols.
- Trained and supervised junior technicians in laboratory protocols.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Set and oversaw quality assurance guidelines for laboratory work.
- Interpreted laboratory results to provide technical advice to scientists.
- Collaborated with researchers and scientists to design and execute experiments.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
Academic Tutor
Tutor.com
01.2023 - Current
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Maintained accurate records of student progress, using data-driven decision-making to inform future instructional planning.
- Enhanced student comprehension by utilizing various teaching methods and techniques.
- Evaluated student understanding through formative assessments, adjusting instructional strategies accordingly for optimal results.
- Provided support for struggling students through one-on-one mentoring and small group instruction sessions.
- Taught students remotely using online video chat platform and other delivery channels.
- Empowered students to take ownership of their learning process, setting goals and tracking progress towards those objectives.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed strong rapport with students, fostering a supportive and positive learning environment.
- Promoted critical thinking skills by challenging students to analyze complex problems from multiple perspectives.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting.
- Improved overall academic performance by providing constructive feedback on assignments and assessments.
- Ensured adherence to school policies and guidelines while creating a safe, inclusive environment for all learners.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Created special handouts, study guides, and enrichment materials to boost student knowledge.
- Collaborated with colleagues to create dynamic lesson plans incorporating interdisciplinary connections.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Supported peers through collaborative efforts focused on sharing resources, ideas, and strategies for enhancing instructional practice.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Met with parents to discuss student progress and address concerns.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Developed student confidence through positive reinforcement strategies.
- Boosted student confidence with personalized tutoring sessions tailored to individual learning styles.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Participated in ongoing training sessions related to cultural competency, promoting inclusivity within the educational community.
- Supervised extracurricular activities such as clubs or tutoring programs, fostering a sense of community among participants.
- Assisted students in developing effective study habits and organizational skills for better academic success.
- Served as a liaison between parents and school staff, maintaining open lines of communication regarding student progress and concerns.
- Maintained records of student assessments, tutoring activities and results.
- Motivated students with accurate feedback and positive reinforcement.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Issued reports updating students, parents and teachers on student progress.
- Monitored student progress and provided feedback and support.
- Administered standardized tests to assess student strengths and weaknesses.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Developed methods to motivate and engage students in learning.
- Used variety of teaching methods to successfully help wide range of students.
- Reviewed computer science class material with students to support discovery of correct answers to problems.
- Mentored and coached students with focus on developing independence and self-confidence.
- Conducted review sessions to help students prepare for tests.
- Conducted tutoring sessions at schools, homes and public spaces.
- Led tutoring workshops for groups of students with related tutoring needs.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Created personalized lesson plans to meet needs of diverse learners.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Assisted students in developing study skills and strategies.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Contributed to curriculum development initiatives aimed at improving alignment with state standards and increasing rigor across content areas.
- Increased student retention rates by closely monitoring progress and implementing targeted intervention strategies as needed.
Project Coordinator/Partner
Hidden Treasures Estates
06.2015 - 10.2022
- Complex office management/administrative/HR duties
- Remote work
- Pay-outs; A/P & A/R; Payroll; Recruiting and onboarding; Supervision
- Coordinated projects/events
- Organized meetings/Prepared presentations
- Record keeping & Reporting; Budgeting; Contracts; Grants; Proposals
- Travel arrangements; Maintained Calendars
- Marketing/Sales/Customer growth
- Handled all escalated customer service issues
- Ensured the availability of resources and timelines for projects
- Coordinated tasks, timelines and resources related to projects & events
- Coordinated logistics of incoming merchandise
- Developed complex spreadsheets for more efficient record keeping
- Implemented customer incentive
- Implemented agent referral fee
- Developed bidding and sale procedures
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained database and spreadsheets with accurate inventory and status.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Responded to requests for information on materials to inquiring parties.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept corporate and client information confidential, adhering to data safety measures.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.
- Facilitated training sessions on project management software, increasing team competency and efficiency in task management.
- Fostered culture of continuous improvement by organizing regular review meetings, leading to identification and implementation of key process optimizations.
- Photocopied, distributed and emailed documents to project managers.
- Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
- Implemented digital project tracking system, simplifying progress monitoring and improving project delivery timeframes.
- Conducted comprehensive market research to inform project decisions, aligning outcomes more closely with consumer expectations.
- Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
- Streamlined procurement processes for project resources, cutting down on delays and fostering smoother project execution.
- Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
- Pioneered use of virtual collaboration tools, enabling remote teams to work more cohesively and maintain project timelines.
- Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
- Enhanced team productivity with introduction of agile project management techniques, facilitating quicker adjustments to project scope.
- Optimized resource allocation across projects, ensuring optimal use of personnel and materials for on-time project completions.
- Spearheaded sustainability initiative within projects, leading to more environmentally friendly practices and positive public relations outcomes.
- Enhanced project scope definition processes, resulting in clearer project objectives and expectations from outset.
- Orchestrated onboarding of new team members, ensuring seamless integration into project workflows and culture.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project budget, progress, and technical problems.
- Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
- Led resolution of critical project issues, mitigating risks and preventing significant delays in project milestones.
- Developed risk management plans that effectively minimized project disruptions, maintaining momentum in face of unforeseen challenges.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Prepared and presented reports on status of projects and initiatives.
- Developed and implemented strategies to enhance partner relations.
- Negotiated settlements, achieving mutually satisfactory resolutions for clients involved in disputes.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Monitored partner performance and provided feedback on areas of improvement.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Collaborated with a diverse team of professionals to develop innovative solutions for complex legal issues.
- Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Crafted persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity.
- Leveraged technological tools for efficient case management, organization, and enhanced client communication.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Conducted in-depth financial analysis to guide firm's investment decisions, maximizing returns.
- Enhanced client satisfaction, consistently delivering customized solutions that met unique business needs.
- Implemented rigorous quality control measures, ensuring highest standards of service delivery.
- Pioneered sustainability initiatives, reducing environmental impact and promoting corporate social responsibility.
- Initiated comprehensive training program for junior partners and staff, fostering culture of continuous learning and professional development.
- Negotiated favorable terms in high-value contracts, securing significant savings and advantages for firm.
- Leveraged market research to inform strategic decision-making, positioning firm to capitalize on emerging trends.
- Led team of professionals in high-stakes projects, ensuring timely completion and exceeding client expectations.
- Oversaw development of cutting-edge products and services, keeping firm competitive in rapidly evolving industry.
- Improved overall team productivity by introducing innovative project management tools and techniques.
- Cultivated strong professional network, facilitating opportunities for collaboration and growth.
- Enhanced employee retention by implementing robust rewards and recognition program, acknowledging outstanding contributions and achievements.
- Fostered collaborative work environment, encouraging cross-functional teams to achieve common goals.
- Directed firm's marketing and branding efforts, crafting compelling image that attracted top-tier clients.
- Orchestrated successful merger and acquisition of smaller firms, expanding firm's capabilities and reach.
- Developed and implemented strategic plan for entering new markets, resulting in substantial increase in brand visibility and market share.
- Streamlined operational processes, reducing costs and improving efficiency across organization.
- Spearheaded negotiations with key partners, significantly enhancing collaboration and achieving mutual business goals.
- Researched, wrote and filed motions, writs and briefs for each case.
- Researched and wrote contracts, agreements and proposals.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Explained available courses of action and possible repercussions of cases to clients.
- Developed strategies for court proceedings and negotiations.
- Reviewed and analyzed pertinent state and federal laws and legal precedents.
- Drove firm's digital transformation, adopting cutting-edge technologies that placed firm at forefront of industry innovation.
- Advocated for adoption of sustainable business practices, enhancing firm's reputation and contributing to its long-term success.
- Crafted comprehensive risk management strategies, protecting firm from potential threats and vulnerabilities.
- Communicated with clients and collected information to research cases and prepare settlement offers.
- Prepared and filed pleadings, motions and other legal documents in court proceedings.
- Analyzed legal documents and identified pertinent issues for clients.
- Conducted settlement negotiations and trial for property case with $[Amount] in counterclaims.
- Counseled clients on potential outcomes of legal matters.
- Created and finalized contracts and other legal documents for clients.
- Interviewed and selected jurors to verify competency and lack of biases, presenting challenges for cause to dismiss unfit candidates.
- Negotiated settlements with opposing counsel.
- Interviewed witnesses and gathered public record research relevant to each case.
- Drafted motions, petitions and waivers.
- Represented clients in court hearings and in negotiations with other parties.
- Wrote Chapter 7 and 13 bankruptcy petitions.
- Drafted demurrers and replied to oppositions.
- Worked with legislators to assist in drafting [Type] legislation and enforcement procedures by offering insights as law practitioner.
- Presented key evidence and exhibits during civil trials.
Lead Project Coordinator
CVHF
02.2019 - 04.2020
- Complex Project Coordination/Administrative duties
- Assistant to President; Assisted/Back-up for other Assistants Executive Officers
- Remote work part-time
- Assisted/Coordinated fund-raising events/meetings/Projects
- Record keeping; Prepared memos, agendas, minutes, and reports
- Maintained calendar for 3 executive officers; Travel arrangements; Expense reports
- Budgeting; Purchasing; Coordinate project resources
- Coordinated logistics of incoming merchandise
- Recruiting; Customer growth; Stewardship; Liaison to community organizations
- Conducted meetings/presentations to stakeholders & executives
- Identified policies/procedures required further development or changes
- Expanded the merchandise program from one donation truck per month to four per month with goal of expansion into another city
- Exceptional Customer Service and Stewardship award received by peers
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Arranged travel and accommodation for team members and project partners.
- Coordinated venue and catering arrangements, speaker, and attendee liaison and material distribution for meetings and events.
- Strengthened team cohesion by promoting open communication channels between departments involved in projects.
- Accelerated project completion rates by implementing agile methodologies, resulting in improved time-to-market for products and services.
- Implemented risk mitigation strategies to proactively address potential issues before they impacted project outcomes.
- Spearheaded continuous process improvements, identifying areas for optimization and implementing best practices.
- Led cross-functional teams to achieve project milestones, fostering collaboration and teamwork.
- Delivered high-quality results within tight deadlines by managing resources effectively and prioritizing tasks appropriately.
- Boosted stakeholder confidence through regular reporting on project progress, successes, and challenges, ensuring transparency and accountability at all levels.
- Championed change management efforts, helping teams adapt to new processes or technologies smoothly while minimizing disruptions to ongoing work.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Facilitated productive meetings with stakeholders, gathering input on requirements and keeping them informed of progress throughout the project lifecycle.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Cultivated strong relationships with vendors, negotiating contracts for cost-effective services and materials.
- Managed budgets to ensure projects were completed within financial constraints, maximizing return on investment.
- Increased stakeholder satisfaction by maintaining open lines of communication and providing regular progress updates.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Mentored junior staff members on project management best practices, contributing to their professional development and growth within the organization.
- Coordinated training initiatives for team members, enhancing their skill sets and contributing to overall project success.
- Enhanced project efficiency by streamlining communication channels and implementing strategic coordination techniques.
- Reduced project completion timeframes through meticulous scheduling and resource allocation management.
- Conducted post-project evaluations to identify successes as well as areas needing improvement for future endeavors.
- Oversaw quality control measures, ensuring deliverables met or exceeded client expectations in terms of performance and reliability.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
- Resolved conflicts among team members or external parties effectively, maintaining a harmonious working environment conducive to achieving goals efficiently.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Developed comprehensive project plans, outlining objectives, timelines, resources, and potential risks to guide team efforts.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Photocopied, distributed and emailed documents to project managers.
- Kept corporate and client information confidential, adhering to data safety measures.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Responded to requests for information on materials to inquiring parties.
- Facilitated workshops to collect project requirements and user feedback.
- Developed and implemented project plans and budgets to ensure successful execution.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Administrative HR Assistant
Heilind Electronics
04.2013 - 03.2018
- Complex Administrative & HR duties
- Worked remotely occasionally
- Invoicing, A/P; P/R(ADP); LOA; Workers Comp; FMLA; CFRA
- Employee evaluations; Monitor employee productivity; Maintain OSHA & First Aid
- Recruiting; Interviews; Onboarding
- Travel arrangements; Calendar management; Expense reports
- Budgeting; Record keeping & Reporting
- Organize yearly employee luncheons
- Seek donations from vendors
- Project quotes; Coordinate facility projects and orders
- Lead Customer Service; Investigation customer service & freight claims
- Track facility maintenance
- Developed tracking forms for training procedures (implemented companywide)
- Implemented employee incentives to increase productivity
- Developed employee attendance and productivity tracking reports
- Developed tracking forms for freight claims (implemented companywide)
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries and concerns promptly.
- Conducted thorough background checks on potential hires, mitigating risk associated with hiring decisions.
- Maintained accurate employee records, ensuring compliance with federal and state regulations regarding personnel files.
- Contributed to a positive work environment by assisting in the planning and execution of employee appreciation events.
- Assisted in the preparation of performance evaluations, providing managers with relevant data for informed decisionmaking.
- Prepared offer letters following established protocols while maintaining accuracy and confidentiality.
- Coordinated company-wide training sessions, facilitating professional development opportunities for staff members.
- Managed sensitive information diligently safeguarding personal data and ensuring adherence to privacy policies.
- Streamlined HR processes by implementing new administrative systems and tools, resulting in improved efficiency.
- Facilitated interview scheduling between candidates and hiring managers, streamlining communication during recruitment efforts.
- Updated job descriptions regularly as needed to reflect current requirements and responsibilities for open positions.
- Supported recruitment efforts for over 50 open positions, expediting the hiring process and reducing timetofill.
- Managed complex scheduling tasks for multiple team members, ensuring deadlines were met consistently.
- Processed payroll accurately and efficiently while adhering to strict deadlines and confidentiality standards.
- Assisted in benefits administration, ensuring accurate enrollment and timely communication of changes to employees.
- Ensured legal compliance by monitoring updates to employment laws and regulations applicable to the organization''s operations.
- Enhanced employee onboarding experience by developing comprehensive orientation programs and materials.
- Participated in job fairs representing the company professionally while sourcing potential candidates.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Collaborated with HR team members on various projects, contributing to the overall success of department initiatives.
- Organized exit interviews for departing employees gathering valuable feedback for organizational improvement.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Processed employee termination paperwork at direction of supervisory staff.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Participated in recruitment and selection process for new hires.
- Set up orientations and initial training for new employees.
- Conducted exit interviews with terminated employees.
- Tracked various statistics and kept detailed records to support human resources department.
- Helped employees register for benefits programs using online portals.
- Developed and maintained HR policies and procedures.
- Compiled employee records from individual departments to maintain central files.
- Checked references for potential candidates.
- Created job descriptions on boards for vacant jobs.
- Aided staff with employee performance review paperwork and documentation.
- Assisted with creating employee handbooks and manuals.
- Participated in job fairs to recruit new talent.
- Converted employee status from temporary to permanent.
- Coordinated employee relocation processes.
- Studied research and trends on best practices in HR field.
- Monitored and analyzed employee satisfaction survey results.
Senior Clinical Research Assistant
College of the Sequoias
04.2009 - 06.2012
- Advanced clerical/administrative duties
- Assistant to President of R&D department; Assisted/Back-up for Executive Assistants to other Executive Officers
- Budgeting; Analyze and research statistical and financial data
- Research data and input to Government and State required websites
- Budgeting; Record keeping; Reporting
- Conducted focus groups; Recruiting for focus groups
- Analyzed and provided statistical reporting of focus groups
- Travel arrangements; Secure meeting venues
- Provided dictation/transcription support to R&D office as well as various committees within the college; Proofreading
- Developed forms to streamline research and committee reporting
- Recognized as outstanding Administrative Support
- Participated in site monitoring visits, addressing any concerns or discrepancies related to patient enrollment or data collection procedures.
- Maintained up-to-date knowledge of industry regulations by attending professional development seminars and reviewing relevant publications regularly.
- Monitored safety events during clinical trials by promptly reporting adverse events and implementing corrective action plans as needed.
- Facilitated efficient organization of study-related documents through meticulous record-keeping practices.
- Educated patients regarding all facets of clinical study participation.
- Developed strong relationships with patients through compassionate care coordination during their participation in clinical studies.
- Improved patient retention rates in longitudinal studies by establishing rapport with participants and maintaining regular follow-up communication throughout trial duration.
- Enhanced patient recruitment by developing targeted outreach strategies and materials for clinical trials.
- Conducted literature reviews to inform study designs and enhance understanding of current trends in clinical research.
- Assisted with research protocol development.
- Supported investigators with the design and implementation of study protocols, ensuring adherence to regulations and ethical guidelines.
- Managed updates and input for patient information database.
- Expedited study progress by overseeing timely completion and submission of required documents, forms, and reports in accordance with regulatory guidelines.
- Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
- Coordinated with multidisciplinary teams to facilitate smooth communication between researchers, clinicians, and support staff.
- Fostered a supportive environment for research participants through empathetic communication and careful attention to their needs during clinical trial enrollment and followup.
- Demonstrated advanced knowledge of federal regulatory compliance guidelines.
- Assisted in the preparation of manuscripts for publication by conducting thorough data analysis and proofreading content for clarity.
- Provided training to new team members on proper procedures for data collection, documentation, and reporting in clinical trials.
- Streamlined data collection processes for improved accuracy and efficiency in clinical research projects.
- Assisted principal investigators in evaluating treatment outcomes by conducting thorough assessment of patient data.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Gathered, processed, and shipped lab specimens.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Followed informed consent processes and maintained records.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Developed and maintained accurate and up-to-date case report forms and source documents.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Oriented and trained new staff on proper procedures and policies.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Prepared lab specimens for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Master of Science - PSYCHOLOGY
GRAND CANYON UNIVERSITY
Phoenix, AZ01-2025
Skills
- Proposals
- Strategic Planning
- Data Management
- Budgeting
- Data Analysis
- Grant Research
- Regulatory Compliance
- Interview Techniques
- Survey Design & Administration
Accomplishments
- Wrote [Number] articles published in [Name of Publication] and [Name of Publication].
- Delivered poster presentation on [Topic] at [Conference Name] in [Year].
- Recruited over [Number] participants for clinical trial on [Area of research].
- Improved experiment efficiency [Number]% by introducing revamped protocols and procedures.
- Designed new protocols and processes, streamlining research [Number]%.
- Educated [Number] undergraduate students on clinical good practices and laboratory techniques.
- Wrote grant application leading to $[Number] award.
- Presented research on [Topic] at [Conference Name].
- Trained [Number] undergraduate students on laboratory techniques and research fundamentals.
- Screened over [Number] clinical trial applicants.
- Earned recognition in peer-reviewed publications like [Name of Publication] and [Name of Publication].
- Collaborated with investigators at [Institution Name] to make breakthrough in [Area of research].
- Made breakthrough in [Area of research] in [Year].
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Phi Theta Kappa
Certification
- CPR/AED Certification
- First Aid Certification
- CPI
- MHFA-Adults & Youth
Timeline
Research Assistant
WestCare California-Youth & Family TREE
01.2023 - Current
Academic Tutor
Tutor.com
01.2023 - Current
Lead Project Coordinator
CVHF
02.2019 - 04.2020
Project Coordinator/Partner
Hidden Treasures Estates
06.2015 - 10.2022
Administrative HR Assistant
Heilind Electronics
04.2013 - 03.2018
Senior Clinical Research Assistant
College of the Sequoias
04.2009 - 06.2012
Master of Science - PSYCHOLOGY
GRAND CANYON UNIVERSITY
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