Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Erica Deason

Kissimmee,FL

Summary

Dynamic leader with a proven track record at Amazon, adept in operations management and staff development. Excelled in transforming teams for peak performance, achieving targets through strategic planning and cross-functional collaboration. Skilled in supply chain optimization, reducing costs by enhancing efficiency. Expert in fostering relationships, ensuring continuous business growth and team advancement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Area Manager

Amazon
04.2022 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Transformed underperforming teams into productive, profitable teams.

Bonefish Grill

Server
02.2017 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Volunteer Services Coordinator

Give Kids The World Village
08.2021 - 04.2022
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Logistics Account Manager

Scolynn USA
07.2020 - 07.2021
  • Reduced shipping costs by negotiating favorable contracts with carriers and optimizing transportation routes.
  • Implemented inventory control measures to minimize losses and improve overall supply chain efficiency.
  • Analyzed market trends to identify opportunities for expansion into new territories or industries, presenting findings to senior leadership for strategic planning purposes.
  • Led training initiatives for staff members on best practices in logistics management, fostering a culture of continuous learning among team members.
  • Improved operational efficiency by redesigning existing workflows and introducing new technologies where appropriate.

Education

Bachelor of Science - Business Management

Florida Gulf Coast University
Fort Myers, FL
08.2020

Skills

  • Staff Management
  • Operations Management
  • Relationship building and management
  • Team Development
  • Goals and performance
  • Cross-Functional Collaboration
  • Business development and planning
  • Supply Chain Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets for our Swag store at MCO1. Took our prior engagement history of 20% to now 80% of our population.
  • Received regional recognition for being an AR Beast for Team & Group Processes Award; did so by taking two underperforming shifts and developing them to become top performers.
  • Golden Claw Safety Award while at Give Kids The World for implementing a new and improved process to escalate safety concerns.

Certification

  • Green Belt Six Sigma; achieved through tray sorter improvement by implementing a new standard fo work in Outbound Operations by utilizing MiniTab and InControlWare Operations Tray Sorter Software.

Timeline

Area Manager

Amazon
04.2022 - Current

Volunteer Services Coordinator

Give Kids The World Village
08.2021 - 04.2022

Logistics Account Manager

Scolynn USA
07.2020 - 07.2021

Bonefish Grill

Server
02.2017 - 07.2022

Bachelor of Science - Business Management

Florida Gulf Coast University

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Erica Deason