Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
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ERICA DELA CRUZ

Santa Clara,CA

Summary

Motivated and detail-oriented UC Davis graduate with a Bachelor of Science degree in Neurobiology, Physiology, and Behavior, and a minor in Public Health. Passionate about holistically centered patient care, seeking a medical assistant role to build clinical experience as part of a long-term goal of becoming a physician assistant.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Intern

UC Davis Physical Therapy Clinic
Davis, CA
03.2025 - 06.2025
  • Observed physical therapists during patient evaluations and treatment sessions to gain insight into rehabilitation techniques and therapeutic strategies.
  • Cleaned and prepared patient rooms and equipment in compliance with hygiene and safety protocols, ensuring a sterile and welcoming environment.
  • Maintained a supportive and professional demeanor to help patients feel comfortable during therapy sessions.
  • Collaborated with clinical staff to support efficient patient flow and organization.

Intern

Sutter Health – Cardiac Rehabilitation Department
Davis, CA
03.2024 - 06.2024
  • Measured and recorded the patient's blood pressure and weight upon arrival to monitor cardiovascular progress.
  • Maintained a welcoming, patient-centered atmosphere to promote comfort and trust in a clinical setting.
  • Engaged in conversation and active listening with patients, fostering emotional support and compassionate care.
  • Supported clinical staff with day-to-day operations, helping ensure smooth patient flow and timely care delivery.

Volunteer

Kaiser Permanente
Santa Clara, CA
06.2023 - 08.2023
  • Delivered high-quality customer service by assisting patients with check-ins, directions, and general inquiries.
  • Escorted patients in wheelchairs to and from appointments, ensuring comfort and safety throughout their visit.
  • Supported wayfinding across departments to help patients and visitors navigate the facility efficiently.
  • Demonstrated excellent teamwork and communication in a fast-paced clinical setting.

Education

Bachelor of Science - Neurobiology, Physiology, And Behavior

University of California Davis
Davis
06.2025

High School -

Santa Clara High School
Santa Clara
06.2021

Skills

  • Customer service
  • Communication skills
  • Time management
  • Medical terminology
  • Patient assessment
  • Teamwork and collaboration

Certification

Basic Life Support Certification | American Red Cross | July 2025

Certified Clinical Medical Assistant Certification | July - November 2023

Extracurricular Activities

49ers STEM Leadership Institute — College Mentor  | Fall 2022 - Fall 2024 

Edited essays, provided college advice and guidance, mentored high school seniors in navigating the college application process 

Vision Dance Troupe — Publicity Chair | September 2022 - June 2025 

Managed social media platforms, designed and created digital flyers and graphics 

Kappa Alpha Theta — New Member Chair | January - December 2024 

Helped run weekly meetings for new members, planned and organized events for both active and incoming members 

Kappa Alpha Theta — Online Media Director | July - December 2023 

Maintained online social platforms, responsible for photography and videography

Timeline

Intern

UC Davis Physical Therapy Clinic
03.2025 - 06.2025

Intern

Sutter Health – Cardiac Rehabilitation Department
03.2024 - 06.2024

Volunteer

Kaiser Permanente
06.2023 - 08.2023

Bachelor of Science - Neurobiology, Physiology, And Behavior

University of California Davis

High School -

Santa Clara High School