Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Deluna

Parker,Colorado

Summary

Insightful Human Resources and Payroll Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

10
10
years of professional experience

Work History

Human Resources Administrator

Cherry Creek Mortgage
Greenwood Village, Colorado
12.2021 - Current
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Oversaw hiring, staffing, and labor law compliance.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training new employees.
  • Reduced workers' compensation claims by instituting corporate safety training program.

Recruiting Coordinator

Mastek | Parker
Centennial , Colorado
10.2020 - 12.2021
  • Organize and maintain personnel records
  • Update internal databases (e.g
  • Record sick or maternity leave)
  • Prepare HR documents, like employment contracts and new hire guides
  • Filled open positions and met workforce needs by researching, recruiting, and hiring top-quality candidates
  • Improved organizational approaches by recommending policies and practices aimed at improving attractiveness to job applicants
  • Verified candidates by conducting background checks and connecting with references
  • Met organizational staffing needs, working closely with management to understand and establish optimal levels
  • Met staffing objectives through effective recruitment and detailed evaluations of job candidates.
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.

Clinical Liaison

Rocky Mountain Kidney Care, Lone Tree
Colorado
11.2018 - 10.2020
  • Supported patient recovery by educating family and caregivers on treatments and warning signs of complications
  • Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork
  • Completed intakes, including measuring vital signs and documenting symptoms
  • Kept equipment ready for safe patient use through scheduled cleaning and sterilization
  • Supported medical staff by answering phones, updating patient data, and preparing orders to restock inventory
  • Updated records in Athena EHR system, carefully protecting patient information and verifying data
  • Maintained team productivity by organizing charts, insurance forms and patient documentation
  • Supported diagnostic procedures by obtaining laboratory and x-ray reports, hospital notes, and other pertinent data
  • Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts
  • Taught patients how to use home health equipment
  • Supported patient service needs by coordinating efficient referrals for additional resources
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

Benefits Specialist

Express Scripts
Pueblo, Colorado
10.2012 - 02.2017
  • Assisted patients with meeting financial obligations with use of sliding scales
  • Reduced risk and legal liabilities, consistently researching options and implementing recommendations
  • Conveyed policies and procedures to patients from medical and administrative standpoints
  • Maintained full compliance with legal, health, and safety regulations
  • Kept all areas clean, organized and in line with company professional standards
  • Answer inbound calls and assist with prescription benefits
  • Helped the company maintain compliance with state and federal reporting and documentation requirements.

Bookkeeper

Safeway
Pueblo West, Colorado
08.2010 - 10.2012
  • Maintained records of purchases, expenditures, revenue, invoices, and payments
  • Maintained vendor records and accounting histories, tracking purchases and proactively resolving issues
  • Purchased and acquired supplies, authorized petty cash, and monitored office inventory levels
  • Oversaw day-to-day accounting needs, including processing payments and invoices
  • Resolved accounting discrepancies with critical thinking and thorough research
  • Updated and maintained general ledger information
  • Reconciled bank accounts and customer accounts before end of shift
  • Used bookkeeping software to organize accounting records and draft reports
  • Made bank deposits and processed cash.

Education

Bachelor's Degree - business management

Arapahoe Community College
01.2023

Associates of Applied Science - undefined

Intellitec College of Pueblo
02.2012

GED - undefined

Trinidad State Junior College
12.2008

Skills

  • Tracking spreadsheets
  • Background checks
  • Human resource management systems
  • Benefits Oversight
  • IT recruitment trends
  • Insurance coverage verification
  • Medical records maintenance
  • Microsoft Office
  • Clerical
  • Employment Record Verification
  • Termination Documentation
  • Biweekly Payroll Processing
  • Benefits and Payroll Coordination
  • Human Resources Management Systems
  • Compensation and Benefits

Timeline

Human Resources Administrator

Cherry Creek Mortgage
12.2021 - Current

Recruiting Coordinator

Mastek | Parker
10.2020 - 12.2021

Clinical Liaison

Rocky Mountain Kidney Care, Lone Tree
11.2018 - 10.2020

Benefits Specialist

Express Scripts
10.2012 - 02.2017

Bookkeeper

Safeway
08.2010 - 10.2012

Bachelor's Degree - business management

Arapahoe Community College

Associates of Applied Science - undefined

Intellitec College of Pueblo

GED - undefined

Trinidad State Junior College
Erica Deluna