Erica Derrick
St. Cloud,FL
Summary
Mission-driven U.S. Navy veteran and Clinical Coordination Specialist with over 18 years of operational leadership and administrative experience in high-pressure environments. Proven success in coordinating clinical rotations, managing credentialing workflows, and ensuring compliance within healthcare education programs. Demonstrates superior organizational skills, discipline, and adaptability honed through military service. Experienced in onboarding students, managing documentation, and facilitating smooth transitions between academic and clinical settings. Recognized for delivering exceptional support, fostering collaborative partnerships, and maintaining integrity in student admissions, clinical scheduling, and compliance functions.
Overview
19
19
years of professional experience
Work History
Clinical Coordination Specialist
Chamberlain University
05.2025 - Current
- Track and document student clinical progress using electronic systems and ensure timely data reporting.
- Communicate with students, faculty, and clinical partners to resolve placement issues and maintain scheduling accuracy.
- Ensure compliance with credentialing, background checks, and immunization requirements prior to clinical start.
- Coordinate and manage student clinical placements in partnership with healthcare facilities.
- Developed and implemented strategic initiatives to enhance student engagement and retention.
- Led cross-functional teams in the execution of university-wide projects, driving collaboration among departments.
- Collaborated with faculty to refine curriculum development processes, ensuring alignment with accreditation standards.
Division Leading Petty Officer (Admissions & Training Coordinator)
U.S. Navy
07.2021 - 05.2025
- Guided new personnel through orientation, credentialing, and training enrollment.
- Served as first point of contact for incoming candidates and facilitated onboarding documentation.
- Maintained accurate records, tracked sailor progress, and collaborated with leadership to align individuals with appropriate programs.
- Demonstrated strong presentation, time management, and motivational support during high-volume periods.
- Coordinated logistics for equipment maintenance and repair, ensuring mission success.
Quality Assurance Analyst (Compliance Liaison)
U.S. Navy
06.2018 - 07.2021
- Audited enrollment and training records for accuracy and completeness.
- Coordinated reporting with leadership and ensured all participants met necessary qualification standards.
- Created reports to assess effectiveness of admissions and onboarding processes.
- Analyzed system requirements and identified discrepancies, improving overall quality assurance processes.
Production Control Manager (Operations Coordinator)
U.S. Navy
02.2016 - 06.2018
- Managed planning for department meetings, documentation tracking, and logistics coordination.
- Supervised cross-functional team assignments and maintained digital record systems.
- Developed workflows and schedules to meet mission-critical requirements and compliance standards.
- Led production scheduling and inventory management to optimize resource allocation and support operational efficiency.
- Coordinated teams to ensure compliance with production standards and regulatory requirements.
- Implemented process improvements that reduced lead times and enhanced product quality across manufacturing lines.
Administrative Support & Equipment Supervisor
U.S. Navy
06.2007 - 02.2016
- Assisted in routine filing, record scanning, and customer-facing communication.
- Trained team members in clerical systems and ensured document compliance protocols were followed.
- Handled administrative records and inventory management for high-value assets.
- Supervised maintenance and repair of diverse equipment systems, ensuring operational readiness and compliance with Navy standards.
- Coordinated logistics for equipment supply chain, optimizing inventory management to support mission objectives.
- Developed training programs for junior personnel, enhancing technical skills and safety awareness within the team.
- Managed inspections and preventive maintenance schedules, ensuring adherence to regulatory requirements and operational excellence.
Education
Master of Science - Healthcare Administration
American Public University
Charles Town, WV10-2025
Bachelor of Science - Healthcare Administration
American Public University
Charles Town, WV10.2023
Skills
- Student Onboarding & Program Guidance
- Admissions Documentation & Requirements Review
- TimeManagement & Daily Follow-Up Calls
- High-Volume Phone & Email Communication
- Campus Tour Support & Enrollment Advising
- Professional Judgement & Transcript Review
- Microsoft Office Suite (Outlook, Excel, Word)
- Team Collaboration & Referral Generation
- CRM/Data Entry Systems (Quick Learner)
- - Presentation Skills & First-Impression Management
Timeline
Clinical Coordination Specialist
Chamberlain University
05.2025 - Current
Division Leading Petty Officer (Admissions & Training Coordinator)
U.S. Navy
07.2021 - 05.2025
Quality Assurance Analyst (Compliance Liaison)
U.S. Navy
06.2018 - 07.2021
Production Control Manager (Operations Coordinator)
U.S. Navy
02.2016 - 06.2018
Administrative Support & Equipment Supervisor
U.S. Navy
06.2007 - 02.2016
Master of Science - Healthcare Administration
American Public University
Bachelor of Science - Healthcare Administration
American Public University
Additional Qualifications
- - Present a professional, polished appearance and positive attitude
- - Thrive in high-activity, goal-driven environments
- - Known for excellent follow-through and team support
- - Flexible and eager to support diversity and student-centered learning
Cover Letter
Erica Derrick
St Cloud, FL 34771
Eridderr@gmail.com | 254-371-1358
January 26, 2026
South College
Human Resources – Admissions Hiring Team
Dear Hiring Team,
As a US Navy veteran and experienced Clinical Coordination Specialist, I am eager to apply for the Admissions Officer position at South College. I have over 18 years of administrative and leadership expertise in complicated, fast-paced workplaces, as well as a strong dedication to providing student-centered service. I have a Masters of Science in healthcare administration and a certificate in leadership and logistics.
In my work at Chamberlain University, I organize clinical placements, arrange credentialing, and assist students with numerous administrative hurdles—skills that are closely related to advising potential students through the admissions process. I also cultivate strategic relationships with external healthcare partners while managing clinical affiliation agreements to expand and maintain high-quality clinical education opportunities. My military background increases my discipline, professionalism, and ability to manage a large number of obligations with accuracy and sensitivity.
South College's commitment to growth, diversity, and innovation resonates strongly with me. I am confident in my abilities to help you achieve your enrollment goals by providing excellent service, accurate information, and continuing assistance to prospective students.
Thank you for considering my application. I'd be proud to support your mission and would appreciate the opportunity to speak further.
Very Respectfully,
Erica Derrick