Summary
Overview
Work History
Education
Skills
Timeline
ERICA DERRICK

ERICA DERRICK

Middleburg

Summary

Results-driven Quality Assurance Specialist with 17 years of distinguished service in the U.S. Navy. Holds a Bachelor's degree and an active Secret Security Clearance. Proven leader with extensive experience in quality assurance, compliance auditing, and process improvement within manufacturing, aviation maintenance, and logistics operations. Skilled in conducting inspections, implementing corrective action plans, and ensuring adherence to industry standards and regulatory requirements. Managed $25M+ in assets while leading high-performance teams to enhance operational efficiency and safety. Expertise in root cause analysis, risk assessment, and continuous process improvement to optimize workflows and reduce defects. Adept at handling multiple projects in high-pressure environments while fostering a culture of quality, accuracy, and compliance.

Overview

17
17
years of professional experience

Work History

Quality Assurance Specialist

U.S. Navy
07.2021 - Current
  • Created detailed reports that outlined progress of each project milestone
  • Developed and implemented quality assurance standards and procedures, ensuring compliance with stringent regulatory requirements
  • Enforced strict compliance standards and conducted 121 critical inspections, ensuring 635 mishap-free flight hours
  • Supported leadership in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Mentored and coached peers on QA topics and strategies such as root cause analysis.
  • Performed spot checks/audits of performance against SOPs.
  • Reported progress, test metrics and results to project stakeholders.
  • Educated peers and junior sailors on specific QA standards and confirmed maintenance of standards, while also making recommendations for continuous improvement.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Ensured quality management for accomplishing TO performance expectations and objectives.

Division Leading Petty Officer

U.S. Navy
06.2018 - 07.2021
  • Utilized strong interpersonal skills to resolve conflicts between team members while maintaining high morale within the unit
  • Implemented innovative strategies to maximize efficiency in supply management, resulting in cost savings for the organization
  • Conducted training on various topics such as operational readiness, safety procedures, and maintenance requirements for personnel under my command
  • Successfully managed and directed the daily operations of a large division with over 100 personnel, providing guidance and support to all subordinate staff
  • Ensured compliance with Navy regulations by conducting regular inspections and audits of departmental records and equipment status reports
  • Demonstrated exemplary leadership abilities while managing a wide variety of projects simultaneously
  • Coordinated logistics activities such as order fulfillment and shipment tracking
  • Partnered with logistics team to align performance and future needs
  • Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
  • Led team in developing strategic plans to meet operational objectives.

Production Manager

U.S. Navy
02.2016 - 06.2018
  • Led a team of 26 personnel in the production of $25M worth of life support systems, ensuring operational efficiency and safety
  • Utilized computer systems to track shipments from origin to destination and generate reports accordingly
  • Enforced and maintained safety and quality standard operating procedures
  • Directed a comprehensive safety program, achieving 100% on-time mishap reporting and fostering a culture of safety
  • Prioritized tasks and managed deadlines under strict time constraints
  • Led a team of 32 personnel across multiple departments to complete over 2,200 critical tasks, optimizing resource use and improving service readiness to 98%
  • Coordinated the strategic allocation of essential resources and synchronized operations across a large, multi-site organization, ensuring seamless service delivery
  • Recruited and trained a specialized team to oversee the logistics of critical supplies and equipment, ensuring timely and efficient support
  • Engineered a phased distribution plan, reducing a $10M backlog and saving $5M through process optimization demonstrating my ability to streamline operations and reduce costs
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Reviewed work for quality and compliance with company standards and design specifications.

Aircrew Flight Equipment Technician

U.S. Navy
06.2007 - 02.2016
  • Awarded two Naval Achievement Medal for supervision of maintenance upkeep, logistics, and operations for a 147-person organization with an equipment inventory valued at $20 million
  • Supervised a team of 12 in the maintenance of critical equipment, ensuring operational readiness
  • Led the successful completion of 10 phase inspections and 167 maintenance tasks during high-pressure deployment operations, showcasing my ability to maintain excellence under demanding conditions
  • Driving force in the successful execution of 2,239.8 flight hours while mentoring and trained over 90 personnel, increasing operational flexibility by 25%
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Obtained fuel and oil samples to check for contamination.
  • Inspected all received aircraft parts to verify compliance with FAA regulations.
  • Performed flight line AFE preflight and postflight requirements.
  • Packed and adjusted flight helmets, oxygen masks, parachutes and flotation devices for transport.
  • Stored and disposed of hazardous materials based upon environmental standards.
  • Managed and scheduled inspections for assigned aircrew flight equipment.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.

Education

Master of Science - Healthcare Administration

AMERICAN MILITARY UNIVERSITY SYSTEM, Charleston, WV
10.2025

Certificate in Leadership and Logistics

Bachelor of Science - Healthcare Administration

AMERICAN MILITARY UNIVERSITY SYSTEM, Charleston, WV
10.2023

Skills

  • Leadership and Team Development
  • Data Analysis and Reporting
  • Complex Problem Solving
  • Application audits
  • Correction action planning
  • Performance monitoring

  • File management
  • Safety procedures
  • Non-compliance assessments
  • Continuous integration
  • Risk management
  • Quality assurance

Timeline

Quality Assurance Specialist - U.S. Navy
07.2021 - Current
Division Leading Petty Officer - U.S. Navy
06.2018 - 07.2021
Production Manager - U.S. Navy
02.2016 - 06.2018
Aircrew Flight Equipment Technician - U.S. Navy
06.2007 - 02.2016
AMERICAN MILITARY UNIVERSITY SYSTEM - Master of Science, Healthcare Administration
AMERICAN MILITARY UNIVERSITY SYSTEM - Bachelor of Science, Healthcare Administration
ERICA DERRICK