Erica DeWitt
Salt Lake City,Utah
Summary
My primary objective is to support the functioning of business operations by coordinating operations and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members and setting clear goals for the best performance. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Office Manager
Southwest Construction Supply
08.2021 - 09.2023
- Daily operations, marketing, inventory, customer services, sales, open and close office, administration and reception duties.
Night Auditor
Holiday Inn & Suites
06.2021 - 10.2021
- Run audit build audit team front desk duties guest services etc
Education
General Studies
Granite Peaks
Salt Lake City, UT05-1999
Skills
- Cash handling
- Account Management
- Computer literacy
- Microsoft Outlook
- Guest Services
- Front desk
- Sales management
- Sales
- Microsoft Office
- Account management
- Microsoft Powerpoint
- Conflict Management
- Customer Service
- Technical Support
- Computer networking
- Retail sales
- Management
- Operating systems
- Computer Networking
- Guest services
- Leadership
- Marketing
- Upselling
- Operating Systems
- Store Management Experience
- Office Administration
- Help Desk
- Night Audit
- Google Drive
- Conflict management
- Troubleshooting
- Commercial Cleaning
- Sales Management
- Windows
- Reception
- Live Chat
- Salesforce
- Quality Assurance
- Shift management
- Mechanical knowledge
- Data Entry
- Front Desk
- Front Office
- Live chat
- Shift Management
- Cash register Technical support
- Adobe
- Cash Handling
- Guest Service
- Office Management
- Management property and storage manager experience
- Most things are already transferable sills for the job and always willng to learn and gel to my atmosphere
- Customer service
- Laundry
- Retail management
- Employee Supervision
- Bookkeeping
- Workforce Management
- Staff Management
- Expense Reporting
- Compliance Monitoring
- Operations Management
- Inventory Control
- Billing
- Team Supervision
- Administrative Support
- Supply Management
- Account Reconciliation
- Scheduling and calendar management
- Project Management
- Workflow Optimization
- Event Coordination
- Business Administration
- Facility Management
- Scheduling
- Report Writing
- Organizational Skills
- Meeting planning
- Workflow Planning
- Administrative Oversight
- Scheduling Coordination
- Mail handling
- Customer Relations
- Employee Training
- Financial Reporting
- Document Management
- Report Preparation
- Budgetary Planning
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Office Manager
Southwest Construction Supply
08.2021 - 09.2023
Night Auditor
Holiday Inn & Suites
06.2021 - 10.2021
General Studies
Granite Peaks
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