Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Diaz

Oregon

Summary

Skilled Pharmacy Technician offering 18 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in cleanroom procedures, regulatory guidelines and overall pharmacy operations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Inventory Control Specialist

Promedica Toledo Hospital
06.2022 - Current
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Unloaded shipments, reviewed merchandise, and tracked paperwork.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
  • Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
  • Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
  • Sorted and delivered materials to different work areas and staff.

CPhT

Promedica Toledo Hospital
07.2011 - 06.2022

• Answer and screen calls from a multi-line phone system in a friendly and efficient manner

• Designated trainer for new employees in the IV room

• Process and dispense batched medications from the robot/Swiss log machine to be restocked into the Pyxis stations on the nursing unit

• Trained in handling properly/compounding hazardous drugs as well as chemotherapy drugs for Inpatients as well as our Outpatient Oncology Center

• Trained in handling/compounding stem cell treatments

• Work closely with pharmacists to safely and accurately dispense medications

• Experienced using a BAXA TPN compounding machine to pump TPN’s for both adult and pediatric patients

• Trained in both Central and Pediatric pharmacy

•. Monitor and process med messages accurately and proficiently in a timely manner

• Epic super user

  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

Pharmacy Technician

Rite Aid
03.2008 - 05.2017
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Calculated dosage, filled prescriptions and prepared prescription labels with accuracy
  • Counted and labeled prescriptions with correct drug and quantity
  • Stocked, labeled and inventoried medication to keep accurate records
  • Worked closely with the public, assisting in finding certain OTC medications or just general questions regarding medications
  • Did monthly narcotic cycle counts along side of pharmacist on duty
  • Proficient in reading and entering prescriptions written by a licensed professional into the computer system
  • Received orders from McKesson and properly verified/received multiple totes of medications.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Clerk/Bookkeeper

The Pharm
03.2001 - 03.2008
  • Maintained and processed invoices, deposits and money logs
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all
  • Managed and scheduled employees in various departments throughout the store.
  • Worked with Brinks closely once a week transferring money logs and money deposits.
  • Reported financial data and updated financial records in ledgers and journals.

Education

Diploma -

Cardinal Stritch
Oregon, OH
05.2004

Skills

  • Regulatory Compliance
  • Prescription Filling and Labeling
  • Dispensing Medications
  • Data Entry
  • Customer Service
  • Inventory Management
  • Prioritization and Organization
  • Verbal and Written Communication
  • Inventory Tracking
  • Recordkeeping and Documentation
  • Answering and Routing Calls
  • Employee Training
  • Aseptic Techniques
  • IV Supply Restocking
  • Insurance Claim Processing Software
  • Team Coordination
  • IV Pack Preparation
  • Attention to Detail
  • Analytical Thinking
  • Resolving Complaints
  • Time Management
  • Creative Thinking
  • Pyxis MedStation

Certification

  • CPhT - Certified Pharmacy Technician
  • PTCB Certified Pharmacy Technician

Timeline

Inventory Control Specialist

Promedica Toledo Hospital
06.2022 - Current

CPhT

Promedica Toledo Hospital
07.2011 - 06.2022

Pharmacy Technician

Rite Aid
03.2008 - 05.2017

Clerk/Bookkeeper

The Pharm
03.2001 - 03.2008

Diploma -

Cardinal Stritch
Erica Diaz