Dejuanna Jackson
Dallas
Summary
Reliable Team Member with strong customer service skills. Known for positive engagement and efficient problem-solving, ensuring satisfaction during peak hours.
Dedicated team member delivering exceptional customer service and maintaining high standards. Proven ability to manage time effectively and train staff, ensuring seamless operations.
Overview
9
9
years of professional experience
Work History
Front End Team Member
Whataburger Restaurants
Dallas, TX
10.2023 - 09.2024
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with team members to ensure efficient order processing and timely food delivery.
- Trained new staff on operational procedures, enhancing team efficiency and customer experience.
Game Room Attendant
Dave & Buster's
Dallas, TX
10.2021 - 11.2023
- Managed daily operations and maintenance of game room equipment to ensure optimal performance.
- Assisted guests with game instructions, enhancing overall customer experience and satisfaction.
- Monitored gameplay areas to ensure safety protocols and cleanliness standards were met consistently.
- Trained new staff on operational procedures and customer service best practices for improved team performance.
Team Member
Williams Fried Chicken
Cedar Hill, TX
01.2020 - 08.2021
- Operated kitchen equipment to prepare and cook menu items efficiently.
- Ensured compliance with food safety and sanitation standards during food preparation.
- Collaborated with team members to manage inventory levels and reduce waste.
- Assisted in training new staff on operational procedures and customer service protocols.
Cashier Team Lead
KFC
Dallas, TX
06.2015 - 03.2018
- Supervised daily cash handling procedures ensuring accuracy and compliance with company policies.
- Instructed new cashiers on effective customer service techniques and proficient use of point-of-sale systems to ensure seamless transactions.
- Managed team schedules to optimize staffing levels during peak hours.
- Resolved customer complaints efficiently, enhancing overall satisfaction ratings.
Skills
- Adaptability to change
- Teamwork and collaboration
- Customer service
- Time management
- Reliable and responsible
- Adaptable and flexible
- Positive customer engagement
- Flexible hours
Timeline
Front End Team Member
Whataburger Restaurants
10.2023 - 09.2024
Game Room Attendant
Dave & Buster's
10.2021 - 11.2023
Team Member
Williams Fried Chicken
01.2020 - 08.2021
Cashier Team Lead
KFC
06.2015 - 03.2018