Hi, I’m
Erica Dolan
Account Executive
Weymouth,MA
Summary
Dynamic Account Executive with a proven track record at Veracross, driving over $700k in sales revenue. Skilled in customer engagement and lead generation, I excel listening to and identifying customer needs and crafting tailored solutions. My collaborative approach and proficiency in Salesforce and Groove enhances team performance and fosters lasting customer relationships. I specialize in communication, customer relationship management, and strategic sales planning.
Overview
4
years of professional experience
Work History
VeracrossWakefield, MA
Growth Account Executive
05.2023 - Current
Job overview
- Increased sales revenue over 800k to date by identifying customer needs and determining appropriate product offerings.
- Collaborated cross-functionally with other teams such as Customer Success, Sales Engineers, Implementation, Finance, Product, and Marketing to identify new opportunities for growth.
- Developed pricing strategies tailored to individual clients based on their unique needs and history.
- On average close 10 deals per month for a total of 158 deals to date.
- Contributed innovative outreach ideas and solutions to enhance team performance and outcomes.
- Engage in daily conversation with customers to effectively uncover needs and requirements during discovery.
- Created and executed sales plans to consistently make quarterly goals.
- Attended networking events and conferences to build relationships with potential customers, customers and other companies in the industry.
- Gained proficiency in demonstrating a wider range of modules within the Veracross offering.
VeracrossWakefield, MA
Sales Development Representative
02.2022 - 05.2023
Job overview
- Awarded the Sales and Marketing Excellence award in 2023 for being the top performing SDR Q1-22 to Q2-23.
- Generated over 500k of new logo sales.
- Drove sales of company products and services by meeting with prospects using strategic approach.
- Worked closely with the AE's to transition qualified leads into the sales process.
- Called on key decision-makers using phone, email and social touches to bring on new business.
- Developed email and calling scripts to improve outreach effectiveness and efficiency.
- Participated in training sessions to stay updated on product offerings and sales techniques.
MemoryblueWaltham, MA
Sales Development Representative
12.2020 - 02.2022
Job overview
- Outsourced SDR conducting 100+ daily cold calls and emails for client.
- Identified potential propects through market research and cold-calling.
- Prepared and delivered weekly reports on sales activities and pipeline status to client's sales management team.
- Worked on three clients: inCloudCounsel (now Ontra), Tricentis, and Veracross. Veracross hired me directly to become an internal SDR.
- Completed 6 week "Boot Camp" in SDR training.
Education
Fairfield University
Bachelor of Arts from Communications
05-2020
Lawrence Academy
High School Diploma
06-2016
Skills
- Customer engagement
- Market research
- Lead generation
- Pipeline management
- Interpersonal communication
- Salesforce CRM
- Microsoft Office Suite
- Groove
- Outreach, Kaia AI
- Zoom
Accomplishments
- Sales and Marketing Excellence Award - August 2023
- Dean's List 2016, 2017, 2018, 2020
Study Abroad in Brisbane Australia
- Studied for a semester at Australian Catholic University February-June 2019
References
References available upon request.
Timeline
Growth Account Executive
Veracross
05.2023 - Current
Sales Development Representative
Veracross
02.2022 - 05.2023
Sales Development Representative
Memoryblue
12.2020 - 02.2022
Fairfield University
Bachelor of Arts from Communications
Lawrence Academy
High School Diploma
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsCompany Culture401k matchPersonal development programsSimilar Profiles
CHRISTINE FLOWERCHRISTINE FLOWER
Enterprise Account Executive at VeracrossEnterprise Account Executive at Veracross
Hannah ScollardHannah Scollard
Global Sales Enablement Manager at VeracrossGlobal Sales Enablement Manager at Veracross
Niko SotiropoulosNiko Sotiropoulos
Sales Development Representative at VeracrossSales Development Representative at Veracross
Kyra PiggieKyra Piggie
Crew Member at McDonald'sCrew Member at McDonald's
Sean DevineSean Devine
Patient Experience Representative at Boston Children's HospitalPatient Experience Representative at Boston Children's Hospital