Erica Douglas
Knoxville,TN
Summary
Detail-oriented and organized Realtor and Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
27
27
years of professional experience
Work History
Owner/Broker/Realtor/Property Manager
Property Management and Real Estate
02.2023 - Current
- Work with buyers, sellers and investors to locate properties.
- Monitor progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Handle all aspects of managing properties for our owners including all tenants issues - maintenance, leases, billing and inspections.
Maintenance Manager/Office Manager/Affiliate Broker
Asset Realty Management
08.2016 - 01.2023
- Supervised employee performance, preventive maintenance, and safety.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Established team priorities, maintained schedules and monitored performance.
Residential Property Manager/Real Estate
Southern Management
11.2006 - 06.2016
- Composed various reports and CMA’s for rental prices and trends to help determine rental prices.
- Oversaw management of over 200 properties while providing general service to tenants, owners and vendors.
- Met with new owners to discuss the rental program, handled all tenant issues, and oversaw all maintenance/renovation projects.
Food & Beverage Administrative Assistant/Bartender/First Mate
The Ritz Carlton and New Horizons
10.2000 - 06.2005
- Worked with chefs to create special events and menus, prepared reports for food costs
- Ordered equipment, supplies and uniforms for all outlets
- Assisted captains with sails and operation of boat, prepared food/drinks .
Property Manager
Insignia Property Management Group
03.1996 - 06.2000
- Handled all aspects of a 380-unit complex
- Scheduled all turnkey, maintenance and upgrades to interior and exteriors of property
- Ran comparison reports of competition rates, fees and rent specials
Education
Associate of Science - Legal Assistant Technology
Pellissippi State
Knoxville, TNSkills
- Knowledge of TN Real Estate Laws
- Exceptional Oral and Written Communication Skills
- Leasing and Sales
- Tenant and Owner Liaising
- Increasing Occupancy
- Fair Housing Mandates
- City and County Regulations
- Tenant and Eviction Laws
- Maintenance Knowledge
- Rental Pricing Strategies
- Renewals Management
Timeline
Owner/Broker/Realtor/Property Manager
Property Management and Real Estate
02.2023 - Current
Maintenance Manager/Office Manager/Affiliate Broker
Asset Realty Management
08.2016 - 01.2023
Residential Property Manager/Real Estate
Southern Management
11.2006 - 06.2016
Food & Beverage Administrative Assistant/Bartender/First Mate
The Ritz Carlton and New Horizons
10.2000 - 06.2005
Property Manager
Insignia Property Management Group
03.1996 - 06.2000
Associate of Science - Legal Assistant Technology
Pellissippi State
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