ERICA DOVER
Chattanooga,TN
Summary
Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
6
6
years of professional experience
Work History
Tax Professional
RAPID TAX DBA HR BLOCK
01.2024 - Current
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Inventory Specialist
SOFIX LLC
09.2022 - 12.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
HR ASSISTANT
TNM
08.2021 - 02.2022
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Scheduled and conducted orientations in English and Spanish.
Home Health Caregiver
COMPREHENSIVE CARE
01.2018 - 10.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Education
GED -
Chattooga High School
Summerville, GA05.2004
Skills
- Employee Relations
- File Maintenance
- HR Policies Compliance
- Benefits Administration
- Fluent Bilingualism
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Tax Professional
RAPID TAX DBA HR BLOCK
01.2024 - Current
Inventory Specialist
SOFIX LLC
09.2022 - 12.2023
HR ASSISTANT
TNM
08.2021 - 02.2022
Home Health Caregiver
COMPREHENSIVE CARE
01.2018 - 10.2020
GED -
Chattooga High School
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