Erica Duran
Alton,TX
Summary
Dynamic Urodynamic Tech with extensive experience at Doctors Hospital UROLOGY, excelling in patient assessments and electronic health record management. Proven ability to enhance patient care through effective communication and compassionate support. Skilled in medical procedures and patient scheduling, consistently improving clinic efficiency and patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Urodynamic TECH
Doctors Hospital UROLOGY
02.2020 - Current
- Conducted patient assessments and documented vital signs to ensure accurate health records.
- Assisted physicians during examinations and procedures, enhancing patient care efficiency.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
- Educated patients on medication instructions and wellness practices to promote healthy lifestyles.
- Streamlined appointment scheduling processes, improving patient flow and reducing wait times.
- Trained new staff on clinical protocols and operational procedures, fostering team development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Medical Assistant
Dr. Francisco Rugama
09.2019 - 10.2019
- Completed 190 externship hours
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Improved clinical workflow with introduction of electronic health records system.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed medical records management, including filing, organizing and scanning documents.
- Assessed patient vitals and medical histories to support accurate diagnosis and treatment planning.
Education
Medical Assistance - Medical Assistance
RGV College
Pharr, TX10-2019
Medical Assistance Certification -
National Center For Competency
National09-2019
High School Diploma -
Arvin High School
Arvin, CA06-2010
Skills
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Equipment operation
- Job site cleanup
- Direct patient care
- Patient interaction
- Patient vital taking
- Medical record documentation
- Patient monitoring
- Medical procedures
- Schedule setting
- Medical equipment operation
- Sample collection
- Patient assessments
- Procedure assistance
- Patient scheduling
- Medical terminology knowledge
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Accomplished new work positions
Certification
- NCMA - National Certified Medical Assistant
- American Heart Association CPR/ AED Certified
- HIPPA / OLS HIPPA certified
- TVFC/ ImmTrac certified
Languages
English
Spanish
Timeline
Urodynamic TECH
Doctors Hospital UROLOGY
02.2020 - Current
Medical Assistant
Dr. Francisco Rugama
09.2019 - 10.2019
Medical Assistance - Medical Assistance
RGV College
Medical Assistance Certification -
National Center For Competency
High School Diploma -
Arvin High School
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