Erica Dwyer
Walbridge,OH
Summary
Reliable General Warehouse Associate, known for high productivity, efficiency in task completion, and a team player attitude. I am looking to use the skills I possess to grow in a rewarding career that allows me an opportunity for professional growth.
Overview
15
15
years of professional experience
Work History
General Warehouse Associate
Home Depot
Luckey, OH
08.2018 - Current
- Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
- Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
- Unloaded incoming shipments with a forklift, checking contents against packing slips for accuracy.
- Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Provided assistance to other departments when needed such as helping unload truck deliveries.
- Followed safety regulations while operating machinery and handling hazardous materials.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Team Leader
Triad Residential Solutions
Maumee, Ohio
07.2014 - 08.2018
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Manager
McDonald's
Toledo, Ohio
02.2010 - 07.2014
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
High School Diploma -
Whitmer High School
Toledo, OH05-2009
Some College (No Degree) - General Studies
Owens Community College
Perrysburg, OHSkills
- Punctual and Dependable
- Deadline Adherence
- Attention to Detail
- Clear Communication
- Self-Motivated and Disciplined
- Problem-Solving
- Cleaning and Organizing
- Ability to work as a team
- Quick learner
References
References available upon request.
Timeline
General Warehouse Associate
Home Depot
08.2018 - Current
Team Leader
Triad Residential Solutions
07.2014 - 08.2018
Manager
McDonald's
02.2010 - 07.2014
High School Diploma -
Whitmer High School
Some College (No Degree) - General Studies
Owens Community College
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