Erica E. Parker
Elk River,Minnesota
Overview
12
12
years of professional experience
Work History
OBGYN Surgical Posting Coordinator
Providence Hospital
02.2014 - 10.2017
- Gather necessary demographic and clinical information and enter into an appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. May communicate pre-service requirements and instructions.
- Schedules patient procedures in a manner that most efficiently utilizes the time and clinical resources. Makes necessary adjustments to the surgical schedule as changes occur to coordinate resources.
- Coordinates and communicates schedules.
- May assist with the coordination of activities, such as insurance pre-certification/authorization and resource usage and changes.
Administrative Assistant
Pavilion Medical Home Care and Staffing, LLC
04.2009 - 08.2013
- Provide administrative support to the In-take Coordinator, Assistant Office Managers, and other staff members
- Serve as point person for the nursing assistance program, Physical Therapy, and any other important information that is requested from patients
- Preparing charts for patients that we are providing care. Receive all important information from patient doctors or hospitals when a patient is discharged.
- Inputting information into HHC 3000 the system to track the patient visits to their home, filing all information and orders into patient charts
- Manage payroll for office staff
- Scheduling for employees and their patient visits
- Fielding phone calls, handling multiple phone lines and patient inquiries and concerns
Front Desk Receptionist
Dr. Raymond C Haston, DDS
09.2005 - 04.2009
- Day-to-day scheduling patient appointments and also confirming appointments, input of patients’ demographics from paperwork
- Pull charts for next day appointment, file away charts which we have used, file EOBs with appropriate claim form in patients chart as well as scan them into the system
- Mail out claim forms to appropriate insurance company for payment and preauthorization to see if patient will be covered for a procedure
- Utilized Kodak Softdent software to help the Dental Hygienists with perio charting
- Collect patient payments and co-pays, batch check/credit card reports, zero balance the credit card machine in order to batch out for the night, check the checks balance against the report to make sure they match
- Run day sheet for doctor and backup the system prior to leaving
Education
High School Diploma - General Studies
Roosevelt HS
Washington DC 06.1977
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
OBGYN Surgical Posting Coordinator
Providence Hospital
02.2014 - 10.2017
Administrative Assistant
Pavilion Medical Home Care and Staffing, LLC
04.2009 - 08.2013
Front Desk Receptionist
Dr. Raymond C Haston, DDS
09.2005 - 04.2009
High School Diploma - General Studies
Roosevelt HS