Erica Estrada
Phoenix,Az
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Family Dollar
12.2020 - 11.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Housekeeping Private residents
03.2012 - 01.2017
- Energetic service oriented housekeeper with 5yrs experience duties included cleaning, cooking, laundry well versed in trash disposal and hygienic sanitation maintenance
Cashier
Ross Dress For Less
02.2014 - 03.2015
- Processing and replenishing merchandise and monitoring floor stock
- Handling all payment transactions by cash, credit cards, )remittance
- Setting appointments and work orders
- AcpLlting as operator/dispatcher for service teams
- General clerical and filing maintenance.
Cashier
Arco AM/PM
05.2008 - 12.2008
- Operating cash register, cash handling and posting
- Balancing cash drawer for morning shift
- Making coffee and performing general maintenance.
Front Desk Clerk
Econo Lodge
06.2007 - 02.2008
- Checking in and discharge of guests, billing and payment collections
- Answering phone calls, routing guest calls via six line switchboard
- Filing registration records, cash balancing, general bookkeeping and some maintenance
Inventory Associate
Muscolino Inventory Services
01.2007 - 03.2007
- As a member of an inventory analysis team traveled to various sites and location to assess product movement in retail and private settings
- Primarily responsible for physical counts requiring quick and accurate data entry as well as the processing and correlation of usage reports for facility management.
Education
GED - General Aptitude Studies
Glendale Community College
Skills
- Fire Safety Regulations
- Property Tours
- Employee Coaching and Motivation
Additional Information
- Authorized to work in the US for any employer
Timeline
Assistant Manager
Family Dollar
12.2020 - 11.2022
Cashier
Ross Dress For Less
02.2014 - 03.2015
Housekeeping Private residents
03.2012 - 01.2017
Cashier
Arco AM/PM
05.2008 - 12.2008
Front Desk Clerk
Econo Lodge
06.2007 - 02.2008
Inventory Associate
Muscolino Inventory Services
01.2007 - 03.2007
GED - General Aptitude Studies
Glendale Community College
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