Erica Ewell
McNeil,AR
Summary
Committed job seeker with a history of meeting company needs with consistency, a positive attitude and organization. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company's brand.
Overview
22
22
years of professional experience
Work History
Store Manager
GPM Investments
Magnolia, AR
04.2007 - 12.2024
- Resolved customer complaints in a timely manner.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Organized promotional events to increase product awareness.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Implemented efficient systems for tracking stock movement.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Performed regular price checks to ensure competitive pricing.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delegated work to staff, setting priorities and goals.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Created weekly work schedules for store personnel.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
Cashier
Buzz Buy
Magnolia, AR
06.2003 - 04.2007
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Bachelor of Science - Psychology
Southern Arkansas University
Magnolia, AR12-2008
High School Diploma -
McNeil High School
McNeil, AR05-2002
Skills
- Promotional planning
- Problem-solving
- Team leadership
- POS systems
- Strategic planning
- Attention to detail
- Interpretation of blueprints and drawings
- Physical stamina
- Critical thinking
- Precision measurement
- Production scheduling
- Workplace safety
References
Courtney Coker
Inspector, Lockheed Martin
(870)833-1430
Courtneym.lee13@gmail.com
Clayton Hendricks
Prod Test Technician Sr (THAAD), Lockheed Martin
(870)314-4910
Clayhendricks@icloud.com
Zach Rogers
Staff Cost Analyst, Lockheed Martin
(870)807-0057
zach.rogers@lmco.com
Timeline
Store Manager
GPM Investments
04.2007 - 12.2024
Cashier
Buzz Buy
06.2003 - 04.2007
Bachelor of Science - Psychology
Southern Arkansas University
High School Diploma -
McNeil High School
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