Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Felix

Fresno,CA

Summary

Driven professional with a proven track record in housekeeping and customer service, notably with Henry, Logoluso & Blum. Excelled in creating sanitary environments and enhancing client satisfaction through deep cleaning expertise and exceptional organizational skills. Demonstrated ability to exceed expectations, establishing trustworthiness and reliability, while adeptly managing multiple tasks to achieve results efficiently.

Overview

19
19
years of professional experience

Work History

House Cleaner

Self Employed
03.2019 - Current
  • Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
  • Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
  • Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.



Receptionist

Henry, Logoluso & Blum
03.2005 - 04.2007
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

No Degree -

Fresno City College
Fresno, CA

High School Diploma -

Central High East
Fresno, CA
06.2001

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Deep cleaning expertise

Timeline

House Cleaner

Self Employed
03.2019 - Current

Receptionist

Henry, Logoluso & Blum
03.2005 - 04.2007

No Degree -

Fresno City College

High School Diploma -

Central High East
Erica Felix