Erica Fields

• Waxed and polished wood furnishings to restore faded appearance.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Emptied trash receptacles throughout the property.
• Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
• Adhered to daily cleaning schedules and updated as needed based on demand.

• Greeted customers and responded to informational requests.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• cash handling, checks

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security policies
• Offered product and service options
• Attended weekly team meetings to review performance goals and objectives.
• Recommended merchandise to customers based on needs and preferences.
• Handle shipments.

Giving a warm welcoming to my guest when greeted , food runner, Team player.

• Monitored dining room for cleanliness and proper set-up at all times.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.