Erica Foster
Hunter AFF,GA
Summary
Accomplished Lead First Cook at Cummingham Food Services, adept in menu development and kitchen management, significantly enhancing customer satisfaction. Leveraged expertise in food presentation and strong customer service skills to foster a positive dining experience, leading to repeat business. Excelled in optimizing operations and maintaining high sanitation standards, contributing to a seamless kitchen environment.
Overview
12
12
years of professional experience
Work History
Lead First Cook
Cummingham Food Services
2401 Quarters Rd, Fort Lee, Va. 23801
06.2019 - 07.2024
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Provided excellent training opportunities for new hires, fostering a positive learning environment that encouraged growth within the team.
- Contributed valuable input during menu development meetings, incorporating seasonal ingredients for fresh and innovative dishes.
- Assisted executive chef in planning special events, designing custom menus tailored to client preferences and dietary restrictions.
- Conducted regular equipment maintenance checks, ensuring optimal performance and minimizing downtime.
- Developed creative menus for diverse clientele, resulting in increased customer satisfaction and repeat business.
- Streamlined communication between front-of-house and back-of-house staff to improve overall restaurant operations.
- Optimized work schedules for kitchen staff to ensure adequate coverage during busy service periods.
Deli Clerk
B.P. Gas Station
10 Meeting St, Savannah, Ga.31411
02.2016 - 05.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Deli Clerk
Publix Super Market
6 Westridge Rd, Savannah, Ga.
01.2013 - 02.2016
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Education
Alfred E. Beach High School
3001 Hopkins St, Savannah,Ga 23801Skills
- Food Pairings
- Knife Skills
- Cooking techniques
- Ingredient Knowledge
- Sanitation Standards
- Food presentation
- Food Storage
- Kitchen Management
- Food Plating
- Menu development
- Waste Reduction
- Recipe creation
- Portion Control
- Allergy awareness
- Garnishing Techniques
- Special diets
- Menu costing
- Customer Service
- Cleaning and organization
- Strong attention to safe food handling procedures
- Food Preparation
- Surface cleaning
- Food handling
- Hospitality and service industry background
- Frying
- Sanitation Practices
- Cooking
- Hospitality service expertise
- Operations Management
- Kitchen equipment operation and maintenance
- Contamination prevention
- Food plating and presentation
Timeline
Lead First Cook
Cummingham Food Services
06.2019 - 07.2024
Deli Clerk
B.P. Gas Station
02.2016 - 05.2019
Deli Clerk
Publix Super Market
01.2013 - 02.2016
Alfred E. Beach High School