Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Gabay

Brooklyn,NY

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, preparing agendas, providing stellar customer service and providing administrative and logistical support for various projects, programs and initiatives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Preschool Teacher/Daycare Provider/Afterschool Teacher

Chabad Neshama Preschool
01.2021 - Current
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
  • Supported classroom activities, tutoring, and reviewing work.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses.
  • Supervised learning groups of students in classroom stations.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Participated in mandatory professional development activities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Administrative Assistant/Office Assistant/Receptionist/Childcare Provider and Program Coordinator and Manager

Brooklyn Public Library
06.2021 - 09.2021
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Built recruitment and retention plans to maintain full roster of program participants.
  • Organized special events and activities to boost youth engagement and improve lives of at-risk children.
  • Designed program implementation and maintenance plan.
  • Created social media content with consistent content and tone.
  • Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
  • Organized and managed program development from conception through successful execution.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Coordinated logistics for meals, transportation and program delivery.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Answered multi line phone system at front desk and in back office, delivered messages to staff and routed calls where needed.
  • Mitigated librarian workload by independently managing basic patron requests and locating materials.
  • Created workbooks, bulletin boards, and other classroom visuals.
  • Transcribed information when needed.
  • Managed social media look on various social media platforms to promote events and the library itself.
  • Trained new staff on policies and procedures and guided them towards better interaction with the children and patrons of the library.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Assisted staff in planning, conducting, and evaluating children's programs (i.e Arts and crafts/drawing and painting, puzzles, writing sessions and games).

Personal Assistant

Self Employed Services
11.2018 - 11.2021
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Informed vendors and contractors of client project requirements to foster client satisfaction.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Monitored household expenditures and budgeted for various household payments.
  • Organized and attended meetings and compiled related documents and reports.
  • Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Scheduled appointments for medical, dental and self-care needs.

Education

Associate of Science - In Progress

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Project Planning
  • Schedule Management
  • Operations Support
  • Project Management
  • Event Planning and Coordination
  • Problem Resolution
  • Multitasking and Organization
  • Social Content Planning
  • Public Relations
  • Project Support
  • Social Media Knowledge
  • Office Supply Management
  • Administrative Management
  • Brand Development and Awareness
  • Meeting Scheduling
  • Event Execution

Certification

Basic Life Support (BLS)

Cardiopulmonary Resuscitation (CPR) Certification

First Aid Certification – Injury Prevention and Universal Precautions

Automated External Defibrillator (AED) Certification

Timeline

Administrative Assistant/Office Assistant/Receptionist/Childcare Provider and Program Coordinator and Manager

Brooklyn Public Library
06.2021 - 09.2021

Preschool Teacher/Daycare Provider/Afterschool Teacher

Chabad Neshama Preschool
01.2021 - Current

Personal Assistant

Self Employed Services
11.2018 - 11.2021

Associate of Science - In Progress

Kingsborough Community College of The City University of New York

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Erica Gabay