Summary
Work History
Education
Skills
Languages
Timeline
Generic

Erica Garcia

Mexia

Summary

Dynamic Sales Representative with a proven track record at Mexia Insurance, specializing in elevating customer satisfaction and expanding client bases through expert relationship building and strategic sales initiatives. Skilled in customer service and complex problem-solving, consistently achieving high customer satisfaction ratings and driving significant sales revenue growth.

Work History

Sales Representative

Mexia Insurance
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Streamlined sales process, reducing time from lead to close.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Business -

McClendon Community College
Waco, TX

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Complex Problem-solving
  • Product and service sales
  • Lead prospecting
  • Account servicing
  • Client engagement
  • Team leadership

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Mexia Insurance

Business -

McClendon Community College
Erica Garcia