Erica Geritano
Old Bridge
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Receptionist
Richmond University Hospital (Amboy Medical)
01.2017 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Education
Medical Assistant Certification -
New Millenium Training Center
09.2016
High School -
New Dorp High School
06.2014
Skills
- Inventory Management
- Data Entry
- Phlebotomy
- HIPAA Compliance
- Payment Collection
- CPR Certification
- Medical Terminology
- Patient check-in and check-out
- Medical receptionist experience
- Office administration
- Patient scheduling
- Front desk operations
- Insurance verification
Timeline
Medical Assistant/Receptionist
Richmond University Hospital (Amboy Medical)
01.2017 - Current
High School -
New Dorp High School
Medical Assistant Certification -
New Millenium Training Center
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